IT Deskside Support Analyst

Social network you want to login/join with: What technical skills are required for someone to be successful and enjoy the role? Experience in user account administration (Active Directory, Exchange 365). Comprehensive knowledge of Windows environments, Microsoft Office suite, and system management software such as SCCM. Expertise in laptop and mobile hardware. Familiar with Incident, Change and Problem Management processes. ITIL foundation v3 or 4 qualifications (desirable) Who would be a good fit for this role? As part of the IT team, you would be expected to have the following skills and experience: Proven experience in an IT support role within a legal or similar professional setting. The ability to work independently. Ability to effectively prioritise and execute tasks in a high-pressure environment. Excellent problem-solving, organisational, and time management skills. Strong communication and interpersonal skills Additional Information: This role will be based in the London office providing support between 9 AM and 5 PM Weekend and out-of-hours work may be necessary for project implementations or office moves. Occasional travel to other offices may be required. #J-18808-Ljbffr