At a Glance
- Tasks: Chase overdue debts and maintain positive client relationships while managing financial health.
- Company: Dynamic firm with a commitment to diversity and flexible working.
- Benefits: Private medical insurance, pension contributions, and enhanced parental leave.
- Other info: Flexible hybrid working model with excellent career support.
- Why this job: Join a supportive team and make a real impact on financial recovery.
- Qualifications: Previous credit control experience and strong IT skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a Credit Controller to join a team responsible for the prompt collection of overdue debts, helping to improve cash flow and restrict the firm's exposure to bad debts. As a Credit Controller, you'll be a key member of the Credit Control team, playing an important part in managing the firm's financial health by recovering outstanding debts efficiently and professionally. Based in our Nottingham office and reporting to the Credit Control Team Leader, you'll work closely with colleagues across the firm to maintain accurate records, resolve client queries and uphold positive relationships - all while keeping collections firmly on track.
Responsibilities:
- Chase overdue debt using a range of methods in line with the firm's chasing procedures, obtaining promises to pay and following up where those promises are not fulfilled.
- Maintain accurate records of client data and all collections activity using the practice management system, and assist in the production, distribution and logging of client statements and credit control chase letters.
- Liaise with legal teams to resolve client queries in a timely manner, handling team telephone calls and managing joint email correspondence professionally.
Previous credit control experience is essential, with experience in the legal sector being preferable. You must be IT literate with strong keyboard skills - experience of Excel and Word is essential - and possess a confident telephone manner. Strong organisational and time management skills, with the ability to prioritise your own workload, work to deadlines and operate confidently with minimal supervision. A strategic and professional approach to collections - able to pursue overdue payments assertively whilst maintaining positive client relationships, and skilled at managing negotiations when discussing payment plans or settling overdue accounts.
We offer a flexible and hybrid working model. Our comprehensive benefits package includes private medical insurance, pension contributions, an employee assistance programme, and a range of wellbeing initiatives. Enhanced parental leave is also available, reflecting our commitment to supporting you through every stage of your career and life. Many of our people work flexibly in some way and we're open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.
We celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age. We're a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.
Credit Controller — Hybrid Role with Flexible Working in Nottingham employer: Browne Jacobson LLP
Join a dynamic team as a Credit Controller in our Nottingham office, where we prioritise employee wellbeing and professional growth. With a flexible hybrid working model and a comprehensive benefits package including private medical insurance and enhanced parental leave, we foster a supportive work culture that values diversity and encourages open communication. Here, you'll have the opportunity to make a meaningful impact on the firm's financial health while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller — Hybrid Role with Flexible Working in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and legal sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common credit control scenarios. Think about how you’d handle overdue debts and client queries, and be ready to share your strategies.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with Excel and Word, and maybe even bring examples of how you've used them in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Credit Controller — Hybrid Role with Flexible Working in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous credit control experience, especially if you've worked in the legal sector. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Controller role. Mention your strategic approach to collections and how you maintain positive client relationships while being assertive.
Show Off Your IT Skills:Since we need someone who's IT literate, make sure to mention your proficiency in Excel and Word. If you have any specific examples of how you've used these tools in your previous roles, include them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Browne Jacobson LLP
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of cash flow, overdue debts, and how to effectively manage them. Be prepared to discuss your previous experiences in credit control and how you’ve successfully improved collections.
✨Showcase Your Communication Skills
Since you'll be liaising with clients and legal teams, it's crucial to demonstrate your confident telephone manner and professional communication style. Practice articulating how you've resolved client queries in the past and maintained positive relationships while being assertive about collections.
✨Familiarise Yourself with Technology
Being IT literate is essential for this role. Make sure you're comfortable using Excel and Word, as well as any practice management systems. You might be asked about your experience with these tools, so have specific examples ready to show how you've used them to maintain accurate records and manage collections.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your strategic approach to collections. Think about how you would handle difficult negotiations or manage a situation where a client fails to fulfil a payment promise. Having a clear strategy will show your potential employer that you can handle the pressures of the role.
