At a Glance
- Tasks: Support fee earners with workflow management and exceptional client service.
- Company: Join a dynamic team in a leading professional services firm.
- Benefits: Flexible working, private medical insurance, and enhanced parental leave.
- Other info: Diverse workplace with opportunities for career growth and flexible arrangements.
- Why this job: Be the key contact for clients and make a real impact in a fast-paced environment.
- Qualifications: Strong communication skills and experience in a professional services setting preferred.
We're looking for a Practice Assistant to join our Business & Professional Risk team in Manchester, providing exceptional workflow management and client service support to our fee earners.
The role
As a Practice Assistant, you'll act as the single point of contact for fee earners, taking ownership of all tasks through to completion - whether by carrying these out yourself or by managing workflow through Team Assistants and Shared Services. You'll provide a high-quality, comprehensive organisational service to fee earners and deliver exceptional client service at every stage.
What you'll be doing
- Building strong client relationships by becoming an active part of client care — handling queries, taking and making client-related calls, and ensuring all correspondence is dealt with promptly and professionally.
- Providing comprehensive administrative and financial support, including managing diaries, coordinating travel and meetings, and taking responsibility for the preparation and completion of complex billing to the highest standards of accuracy.
- Managing priorities and workloads to ensure deadlines are met, maintaining client and matter data within case management systems, and ensuring compliance with firm-wide policies and procedures including Lexcel and Information Security.
- Advanced knowledge of Microsoft Office, combined with a proven aptitude for producing documents and client communications of the highest standard.
- Experience of working in a legal or professional services environment is desirable, giving you the confidence to hit the ground running in a fast-paced, client-facing role.
- Strong communication skills and a collaborative, proactive approach — you'll be a key point of contact for fee earners and clients, and will readily support colleagues across the department wherever needed.
Why Join Us?
We offer a flexible and hybrid working model.
- private medical insurance
- pension contributions
- an employee assistance programme
- a range of wellbeing initiatives
- enhanced parental leave is also available, reflecting our commitment to supporting you through every stage of your career and life.
Many of our people work flexibly in some way and we're open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.
We celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age.
We're a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.
Take a look at our candidate interview pack for information about reasonable adjustments, what you can expect during the interview process, and guidance to help you prepare.
Practice Assistant - Manchester employer: Browne Jacobson LLP
Browne Jacobson LLP is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid working model that promotes work-life balance. With comprehensive benefits such as private medical insurance and enhanced parental leave, the firm fosters a collaborative culture where team members can thrive and contribute to meaningful service improvements in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Assistant - Manchester
✨Get Involved in Law Societies
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We think you need these skills to ace Practice Assistant - Manchester
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Browne Jacobson LLP, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Browne Jacobson LLP and the specific role of Practice Assistant - Manchester. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Browne Jacobson LLP’s culture!
How to prepare for a job interview at Browne Jacobson LLP
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Browne Jacobson LLP.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Browne Jacobson LLP.
