Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors and provide top-notch service while supporting meetings and events.
- Company: Join a dynamic team at Browne Jacobson, known for its exceptional client service.
- Benefits: Gain valuable experience in a professional environment with opportunities for growth.
- Why this job: Be the first impression of our brand and make a lasting impact on clients.
- Qualifications: Confident communicator with experience in hospitality or reception roles.
- Other info: Enjoy a collaborative atmosphere with training and support for your development.
The predicted salary is between 24000 - 36000 £ per year.
The team are looking for an Assistant to join our Front of House team, delivering exceptional service to our clients and stakeholders. The Front of House Assistant will work within the Client & Marketing (C&M) department, which includes Business Development, Bids, Marketing, Client Relationships, Events & Front of House. The Front of House (FOH) team are frequently the first impression of the wider business and its values for stakeholders and clients alike.
What does the role actually involve?
- Meeting and greeting all visitors upon arrival, delivering exceptional client service and providing a lasting positive impression of Browne Jacobson.
- Answering queries, responding to requests and liaising with clients, stakeholders and suppliers in-person and also via email and telephone.
- Placing orders for stock, stationery and catering etc.
- Assisting with the organisation and delivery of meetings and events and preparing meeting rooms in accordance with the organisers’ requirements and in line with Browne Jacobson brand standards.
- Serving of food and beverage requirements to all meetings and events and helping to clear down afterwards.
- Ensuring all meeting equipment (AV/VC) is in working order and set up for all required meetings. Training will be given to allow you to operate our tech and be comfortable troubleshooting.
- Travelling to other client suites to work alongside other Front of House team colleagues and provide cover at other suites if needed. Travel and accommodation, if relevant, will be booked for you.
- Reporting any tasks relating to the building, cleaning and security etc. and seeing through to resolution.
- Adhering to all relevant legislation.
- Supporting the wider C&M team as and when required.
What technical skills are required for someone to be successful and enjoy the role?
- Computer literate and able to navigate different computer systems, e.g., Microsoft Office, MS Teams and Zoom and a room booking platform.
Who would be a good fit for this role?
- Confident interacting with a variety of people in-person and also via telephone.
- Experience of working in a reception, hospitality, or luxury retail environment.
- Able to apply problem solving skills on a regular basis.
- Proactive and forward thinking with a keen eye for detail.
- Organised, able to multi-task and prioritise.
- Can work collaboratively in a team environment but also able to work independently.
- Self-motivated and level-headed with a resilient and positive outlook.
Front of House Assistant in Cardiff employer: Browne Jacobson LLP
Contact Detail:
Browne Jacobson LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant in Cardiff
✨Tip Number 1
Get to know the company! Research Browne Jacobson and their values. When you walk in for your interview, you’ll be able to show that you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your people skills! As a Front of House Assistant, you'll be the face of the company. Role-play with a friend or family member to get comfortable meeting and greeting visitors, answering queries, and handling requests like a pro.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed multiple tasks in previous roles. Whether it’s setting up meetings or juggling client requests, let them know you can handle it all with ease.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Front of House Assistant in Cardiff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, just like you would at the Front of House.
Tailor Your Application: Make sure to tailor your application to the Front of House role. Highlight your experience in client service and any relevant skills that match the job description. We love seeing how your background fits with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences if it helps readability. We appreciate straightforward communication, especially since you'll be interacting with clients and stakeholders.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Browne Jacobson LLP
✨Know the Company Inside Out
Before your interview, take some time to research Browne Jacobson. Understand their values, recent projects, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your People Skills
As a Front of House Assistant, you'll be the first point of contact for clients and stakeholders. Practice your greeting and small talk skills. Consider role-playing with a friend to get comfortable with different scenarios you might encounter during the interview.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Think of specific examples from your past experiences where you successfully juggled responsibilities, especially in a busy environment like reception or hospitality.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and problem-solving. Prepare to share instances where you've had to troubleshoot issues, whether it was dealing with a tech problem or resolving a client’s concern. Highlight your proactive approach and how you maintained a positive attitude.