Business Analyst

At Browne Jacobson, we’ve always worked across business and society, and this expertise sets us apart. Social and environmental impact are at the top of our business agenda. We champion fairness, make the complex simple and forge connections between clients to find creative solutions. This is how we improve outcomes for every person, community and business we serve.

With offices in Birmingham, Cardiff, Dublin, Exeter, London, Manchester and Nottingham, we’re a UK & I based law firm with an international reach. Our sectors include: health; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer and logistics. We nurture talent at all levels and from every background and celebrate what makes people individuals. Law needs all voices to reflect the society it serves which is why all qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age.

We’re a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. We strive to create meaningful personal and professional development opportunities and offer flexible working in support of a good work-life balance. We focus on wellbeing and individuality, so that all our people can thrive.

This role will partner with all areas of the business to provide analysis expertise, translating complex requirements into technical specifications, ensuring solutions developed meet the firm’s objectives. By analysing business processes and workflows, you will identify areas where efficiency can be improved, and will conduct data analysis and market research to support strategic decision making.

What does the role actually involve?

• Leading on the discovery phase of projects, assessing the implications of proposed changes, identifying complementary/contradictory requirements, conducting benefits analysis, and creating business cases to support prioritisation and decision making.
• Working closely with subject matter experts to document existing business processes.
• Reviewing and analysing the effectiveness and efficiency of existing processes and where appropriate, documenting the ‘As-Is’, ‘To Be’ and ‘Gap’.
• Assisting in conducting research on software and hardware products to justify recommendations and to support purchasing efforts.
• Preparing reports, recommendations, or alternatives for improving processes in operating systems across the business.
• Assisting with translating complex business and technical issues into understandable concepts for all audiences.
• Facilitating communication between stakeholders, application users, technical teams, and external suppliers.
• Liaising with various functions within the business to facilitate implementation of new or improved operational processes, systems, and tools.
• Working closely with colleagues in Technology to identify, develop and implement solutions which align with business requirements, maximise customer value, and provide return on investment.
• Creating process documentation and driving effective process management and governance throughout the firm.
• Staying up to date with industry trends, best practices, and emerging technologies.
• Fostering a culture of continuous improvement.

What technical skills are required for someone to be successful and enjoy the role?

• Significant experience eliciting and analysing business and system requirements, business process modelling/mapping (using BPMN), methodology development, data analysis and modelling, and wire frames.
• Demonstrable experience of creating Use cases, User Stories, Activity diagrams, and documenting Acceptance Criteria using MoSCoW.
• Experience developing storyboards and/or proof of concepts based on customer requirements and assisting to convert customer requirements into technical solutions that are both feasible and cost effective, ensuring the quality of the product and customer satisfaction.
• Experience creating Functional and Non-Functional Requirements documents.
• Able to assist with the planning, design, development, testing and deployment of new applications, and enhancements to existing applications.
• Experience working with QA, and assisting with the creation of system test plans, scenarios, and scripts, and guiding the business with BAT.
• Able to work under a formal project delivery methodology such as Agile and Waterfall.
• Excellent IT skills with good understanding and experience of Microsoft Office, Visio, and Azure Dev Ops.

Who would be a good fit for this role?

• Able to work effectively and collaboratively at all levels, establishing and maintaining strong relationships.
• Strong critical and analytical thinking, and problem solving.
• Exceptional communication and listening skills.
• Solution focused with the ability to flex personal style to gain buy-in, understanding and support from key stakeholders and the wider business.
• Flexible and adaptable; able to work in ambiguous situations and apply pragmatism.
• Able to work on own initiative whilst maintaining a positive team spirit.
• Resilient and tenacious with a propensity to persevere.
• Ability to establish and maintain strong relationships.
• Ability to influence others and move towards a common vision or goal.
• Adopts a proactive and self-taught mentality to consistently improve their ability and knowledge.