Senior Case Manager

Brownbill Case Management has been established since 1992 and exists to deliver an outstanding case management service to children, young people and adults who have enduring and complex health conditions and injuries.

As part of the Active Care Group (ACG) Case Management Division, Brownbill Case Management Services (BAL) provides a specialist case management service primarily for individuals who have been affected by brain injury, spinal cord injury, Cerebral Palsy, complex orthopaedic injuries and amputation. We work across the Midlands, London and Home Counties, and South East regions

About the role

:In this role, you will work closely with the Clinical Lead to provide guidance and support to Case Managers, promoting best practice and service consistency. Additionally, you will play a key role in developing and maintaining strong relationships with existing and prospective referrers, contributing to the ongoing growth and success of the business. You will be responsible for managing your own caseload while providing support to the Clinical Lead and wider Senior Leadership Team to ensure the delivery of high-quality Case Management services across the business

What you'll be workin

g:Ideall

• y:Full time, 35 hours per we
• ekMon to Fri office hou
• rsHybr
• idThere will be monthly office visits to the office in Thame, Oxfordshir

e.Please note this can be discussed at the intervie

What you'll be doi

ng:Some of the main roles and responsibiliti

• es:Manage your own case load of clients with complex disabilities, conducting assessments and setting goals in collaboration with clients and famili
• es.Develop and maintain Case Management plans with costed recommendatio
• ns.Identify and commission appropriate rehabilitation services for your clients ensuring service delivery is effective and managing any issues that ari
• se.Ensure all client documentation is accurate, up to date, and fully compliant with relevant regulations and standar
• ds.Develop and maintain solid relationships with stakeholders, business partners, regulatory authorities and existing and prospective referrers attending networking events as requir
• ed.Monitor the quality of case management service provision and provide ongoing clinical and professional support to case managers, including regular client reviews and annual appraisals in discussion and agreement with the Clinical Le
• ad.Lead with a supportive management strategy to foster innovation, manage risk, and adhere to professional regulatory organisations' codes of practi
• ce.Provide clinical cover for the Clinical Lead in case of leave or illne
• ss.Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where requir
• ed.Maintain your own training compliance and ensure you are up to date with regulatory standar
• ds.Adherence to all Group policies and procedures ensuring that all colleagues in the service are aware of and understand company polic

ies What you'll h

• ave:Proven experience in providing guidance and supervision to a t
• eam.A minimum of 2 years’ experience within the case management sector in addition to at least 5 years’ experience in a relevant professional fi
• eld.Hold a UK professional Health qualification ie, nurse, OT, Physio Social Worker
• ableHave some experience of neurological conditions and working in a community sett
• ing.Thorough knowledge of the CQC fundamental standards and quality stateme
• nts.Full working knowledge of the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding framewo
• rks.Ability to work as part of a team and as an individ
• ual.To provide direction to support work
• ers.Self-confidence and able to manage challenging situ
• ons.Ability to address and respond to employee issues in a fair and consistent manner. Including informal and formal performance managem
• ent.Excellent interpersonal, verbal and written communication ski
• lls.Strong organisational, time management and planning skills, with a commitment to self-management and continuous personal developm
• ent.IT literate. Use of MS Word, Excel and Outl
• ook.Flexible, professional and positive approach to multi-site work
• ing.Proven reliability in terms of full attendance and timekeep
• ing.Full UK driving lice

nce What to look forwar

• d to:25 days plus bank hol
• idaysBirthday off
• y offTraining support for Qualifica
• tionsJoin the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportun
• itiesActive Reward App giving discounts and savings on your weekly
• shopFree 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer a
• countAccess to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opti
• ciansWe recognise outstanding Active Behaviours via the Active Awards prog
• rammeEnhanced Sick & Maternity Pay ben
• efitsRefer a Friend Scheme and earn yourself up to £1000 by recommending someone you
• know……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care
• GroupBrownbill work closely with the client and their family or representative to provide tailored support packages for clients in their own homes and in the commu
• nity.Brownbill has continued to expand to meet the increasing requirement for case management services and now boasts a multi-disciplined team of 10 case managers plus support staff at head office and manages over 250 care/support workers on behalf of Clients. Brownbill is determined to continually develop in order to provide intervention for as many people as poss