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- Tasks: Assist the broker team with technical and clerical tasks in insurance.
- Company: Join Brown & Riding, a leading wholesale insurance brokerage focused on excellence.
- Benefits: Enjoy a full-time role with opportunities for growth and learning.
- Why this job: Gain valuable experience in the insurance industry while working in a supportive team environment.
- Qualifications: No prior insurance experience needed; strong communication and organisational skills required.
- Other info: Pursue your property & casualty license while working and expand your insurance knowledge.
The predicted salary is between 40000 - 60000 £ per year.
Production Assistant – Wholesale Insurance Brokerage – Casualty
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Production Assistant – Wholesale Insurance Brokerage – Casualty
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Description
Position Summary
The PA1 primarily assists the broker team in meeting their day-to-day technical and clerical needs by servicing active and expired policy files; all in accordance with established Brown & Riding values, goals, and procedures.
Essential Functions
- Meet quality measurement goals and procedures by following Quality Management System (QMS) standards.
- Follow up for subjectivities and any other post-binding requirements issued by the carrier.
- Ensure agency management files are fully documented as required by the company\’s QMS procedures.
- Relay requests for additional information from a licensed team member to a retailer.
- Produce and email renewal letters requesting completed applications for insurance coverage for transmittal to a licensed team member for processing.
- When initiated by a retail agent, communicate to obtain factual information necessary for a licensed team member to complete a review or give a response (so long as there is no discussion relating to the terms of insurance, the insurance contract, coverage, or pricing).
- Record the responses of a retailer to questions on an application for insurance (so long as there is no conversation related to the terms of insurance or a contract and the completed application is given to a licensed insurance producer to review).
- Receive telephone calls reporting additional or replacement items (vehicles, property, drivers) for policies currently in force to be provided to a licensed team member for review.
- Assist licensed team members with setup of market submissions by compiling information and applications provided by the retailer, but not including the act of submitting to market or negotiation of terms.
- Relay a retailer\’s written bind request to a market/carrier after being instructed to do so in writing by a licensed team member. The licensed team member must be included/Cc\’d on the request to the market/carrier.
- Relay a retailer\’s written endorsement request to a market/carrier after being instructed to do so in writing by a licensed team member. The licensed team member must be included/Cc\’d on the request to the market/carrier.
- Prepare Quotes for release (input quote details into agency management system, outline binding subjectivities, update market responses in the market portal). Negotiation of quote terms and the release of quotes to retailer must be done by a licensed team member.
- At the direction of a licensed team member, process and release of Confirmation of Coverages after receiving market/carrier binders – a licensed team member must be included (Cc\’d) when sending Confirmation of Coverage to retailer. The act of requesting coverage bound with a market/carrier must be done by a licensed team member.
- Transmit policies issued by markets/carriers to retailers.
- Follow up for pending endorsements, review their accuracy upon receipt, invoice, and transmit to retailer – a licensed team member must be included (Cc\’d) when sending endorsements to retailer.
- Manage and maintain follow up tasks (pending Items that we are waiting for from retailers and carriers), including following up on items and escalating unresolved issues to a licensed team member when appropriate.
- Ensure Surplus Line documents are submitted correctly and on time.
Other Responsibilities
- Work to obtain property & casualty license and surplus lines license as required by state (required prior to marketing accounts or discussing insurance/coverage related issues with retailers).
- Open, distribute, scan, and file mail, as needed.
- Assist Accounting with reconciling account specific billing questions or discrepancies.
- Work closely with Broker in identifying projects where skills, experience, and knowledge can be utilized effectively.
- Perform other work-related duties as assigned by broker and/or management.
- Pursue educational opportunities to expand insurance knowledge.
Position Requirements
Education, Experience And Skills Required
- No prior insurance experience required.
- Strong organization, follow-up, communication, and interpersonal skills.
- Demonstrate analytical skills to accurately define problems, gather and interpret relevant data, establish key facts, and draw well-founded conclusions efficiently.
- Proactive approach to problem-solving, exhibiting good listening skills and a willingness to support others.
- Intermediate skill level in PC software (Word, Excel and other software, as required).
- Ability to be flexible in work schedule, as needed.
- Manages time to get the job done.
- Able to effectively interact with and adapt to diverse personality and communication styles.
Category Insurance Location Boston Office About the Organization Brown & Riding is a wholesale insurance brokerage committed to our Mission, Culture, and Values.
Our Mission: To achieve the best results for our clients by setting the standard of excellence for the wholesale insurance brokerage industry, and build a great firm that attracts, develops, inspires, and retains outstanding people.
Our Culture: Makes us unique and a formidable competitor in the marketplace. It allows our clients, markets, and people to build and enjoy an entirely new wholesale experience.
Our Values: Our organizing principles. They ground us and provide guidance in the face of adversity. Brown & Riding stands for: TEAMWORK, QUALITY, and PROFESSIONALISM.
Exempt/Non-Exempt Non-Exempt
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Production Assistant - Wholesale Insurance Brokerage - Casualty employer: Brown & Riding
Contact Detail:
Brown & Riding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Assistant - Wholesale Insurance Brokerage - Casualty
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly wholesale brokerage. Understanding key terms and processes will help you communicate effectively with brokers and retailers, showcasing your initiative and readiness for the role.
✨Tip Number 2
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with people who can provide insights about the role and potentially refer you to opportunities at Brown & Riding.
✨Tip Number 3
Demonstrate your organisational skills by creating a system for tracking follow-ups and tasks. This will not only prepare you for the job but also show potential employers that you are proactive and detail-oriented.
✨Tip Number 4
Research Brown & Riding's mission, culture, and values. Tailor your conversations during interviews to reflect how your personal values align with theirs, emphasising teamwork, quality, and professionalism.
We think you need these skills to ace Production Assistant - Wholesale Insurance Brokerage - Casualty
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Production Assistant position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your organisational, communication, and analytical skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Brown & Riding's mission and values that resonate with you, and explain how you can contribute to their goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the insurance industry.
How to prepare for a job interview at Brown & Riding
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Production Assistant in a wholesale insurance brokerage. Familiarise yourself with terms like 'policy files', 'renewal letters', and 'market submissions' to show your knowledge during the interview.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised tasks and ensured timely follow-ups, as this will resonate well with the interviewers.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Be ready to discuss how you've effectively communicated with team members or clients in previous roles. You might even want to practice explaining complex information clearly, as this will be important when relaying requests or information.
✨Express Willingness to Learn
Since no prior insurance experience is required, emphasise your eagerness to learn and grow within the industry. Mention any relevant courses or certifications you are pursuing, such as obtaining a property & casualty license, to show your commitment to the field.
