At a Glance
- Tasks: Drive e-commerce performance and develop strategies for commercial growth.
- Company: Join Brown-Forman, a leading premium spirits company with a collaborative culture.
- Benefits: Competitive pay, premium benefits, and a focus on personal and professional growth.
- Other info: Flexible location across the UK with excellent career development opportunities.
- Why this job: Make a real impact in the e-commerce space while working with top brands.
- Qualifications: 4+ years in e-commerce account management and strong Amazon expertise.
The predicted salary is between 50000 - 65000 £ per year.
We believe great people build great brands. And we know there is nothing better in the market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
Meaningful Work From Day One
This senior account management position within Brown-Forman UK's On-Trade & Prestige team is crucial for driving our e-commerce performance. You'll be responsible for developing and implementing a robust e-commerce account management strategy to achieve significant commercial growth in volume, value, and visibility across our portfolio, while also cultivating long-term partnerships with key customers. Reporting directly to the E-Commerce Business Manager, you'll collaborate extensively with internal teams (on trade, wholesale, specialist, grocery, customer-marketing, and brand) to define sales, distribution, and promotional goals, and to drive performance in the digital space. You'll also partner with category, supply chain, and finance teams, providing clear insights on e-commerce performance to UK leadership. You will be instrumental in identifying and driving specific initiatives to enhance our digital footprint, optimize product visibility, and execute impactful promotional campaigns across our UK portfolio. Crucially, we're looking for someone with a proven e-commerce track record, a strong understanding of the sector, and the ability to drive growth for a premium portfolio.
What You Can Expect
- Owning and driving the Amazon and Master of Malt P&Ls.
- Work closely with colleagues in Wholesale to drive greater penetration in this sector.
- Identify growth opportunities and accelerate digital transformation.
- Lead annual JBP negotiations.
- Champion e-commerce internally and externally with key retail partners.
- Identify necessary training and resources for e-commerce success and provide specialist digital expertise to brand teams.
- Meet or exceed annual volume and SNS targets for all brands within the e-commerce customers.
- Maximize new business development opportunities and proactively adapt to market changes.
- Develop and communicate the annual customer commercial strategy, aligning it with overall UK goals and KPIs.
- Collaborate with sales, marketing, and customer marketing teams on annual promotional plans.
- Manage annual budgets closely with the Finance team and ensure product availability with Supply Chain.
What You Bring to the Table
- This is a specialist role and requires a minimum of 4 years E-Commerce account management experience.
- Full understanding of Amazon with essential experience of Amazon's systems and reporting tools.
- Established network of contacts within the relevant customers.
- Significant, progressive sales experience, skilled in understanding customer needs and leveraging data for growth.
- A strong grasp of the UK trading environment in grocery, on trade wholesale and specialists retail.
- Good understanding of global e-commerce trends.
- Strong business acumen and P&L management experience.
What Makes You Unique
- Excellent influencing skills with the ability to convey sales information clearly, concisely, and visually.
- Self‐motivated with a proven ability to identify issues and projects, plan and prioritize effectively, and manage multiple projects to completion by deadlines.
- Strong business acumen, judgment, and strategic capabilities.
- Superior communication skills (listening, presentations, written).
- Ability to build strong relationships at all levels with strong stakeholder awareness.
What We Offer
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
National Account Manager - E-Commerce - Flexible location across the UK in London employer: BROWN-FORMAN
Contact Detail:
BROWN-FORMAN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager - E-Commerce - Flexible location across the UK in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space, especially those who might have insights into Brown-Forman. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by diving deep into Brown-Forman’s e-commerce strategies. Show us you know the ins and outs of their portfolio and how you can drive growth. Tailor your examples to highlight your relevant experience!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in our minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Brown-Forman family.
We think you need these skills to ace National Account Manager - E-Commerce - Flexible location across the UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Account Manager role. Highlight your e-commerce experience and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about e-commerce and how your skills can help drive growth at Brown-Forman. Keep it engaging and personal – we love to see your personality!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive results in e-commerce. Use numbers and examples to illustrate your impact – we’re all about those quantifiable successes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out!
How to prepare for a job interview at BROWN-FORMAN
✨Know Your E-Commerce Inside Out
Make sure you brush up on your e-commerce knowledge, especially regarding Amazon and its reporting tools. Be ready to discuss specific strategies you've implemented in the past that drove growth, as this role is all about leveraging data for success.
✨Showcase Your Relationship-Building Skills
This position requires strong stakeholder management, so prepare examples of how you've built and maintained relationships with key customers. Think about times when your influencing skills made a difference in negotiations or partnerships.
✨Demonstrate Your Strategic Thinking
Be prepared to talk about how you've developed and executed commercial strategies in previous roles. Highlight your ability to align these strategies with broader company goals and KPIs, as this will be crucial for driving performance in this role.
✨Bring Your Best Self
Brown-Forman values authenticity and teamwork, so don’t shy away from showing your personality during the interview. Share your passion for the industry and how you can contribute to their culture of collaboration and innovation.