At a Glance
- Tasks: Create unforgettable experiences by hosting tours and tastings at our distilleries.
- Company: Join a renowned whisky company with a rich heritage.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Exciting opportunity to work in a dynamic setting with growth potential.
- Why this job: Share your passion for whisky and connect with visitors from around the world.
- Qualifications: Customer service experience and a love for whisky are essential.
The predicted salary is between 20000 - 25000 £ per year.
Working across Glenglassaugh and Benriach, two historic distilleries, you will be responsible for creating an unforgettable customer experience. This will include hosting tours, tastings and providing retail opportunities for our customers to take home memories of their visit.
You will be responsible for hosting tours of the distilleries and providing a range of tasting experiences. You’ll also support the retail side of the visitor centre, selling products and distillery merchandise.
What You Can ExpectYou will welcome visitors to the distillery, hosting tours of the production and warehouse areas as well as managing tasting experiences. You will be able to confidently interact with the visitors and answer all their questions. You will be responsible for preparing and serving drinks in the bar areas.
What You Bring to the Table- You will have previous customer service experience in the hospitality or retail industry.
- You will be able to welcome guests in a confident, friendly manner.
- You have a current drivers licence and vehicle.
- You will have either worked in the whisky industry or have a strong interest in whisky.
- You will be a self-starter and able to manage your time between both locations.
- You can think creatively about problem solving and the future of the experiences.
Visitor Centre Guide (Glenglassaugh & Benriach Distilleries) employer: Brown-Forman Corporation
Brown-Forman Corporation is an exceptional employer that values its employees by fostering a collaborative and inclusive work culture. Located in the United Kingdom, the company offers comprehensive benefits, opportunities for professional growth, and a supportive environment where your contributions are recognised and valued. Join us to be part of a global team that prioritises employee well-being and development, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Centre Guide (Glenglassaugh & Benriach Distilleries)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brown-Forman Corporation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brown-Forman Corporation
Don't be shy about reaching out to Brown-Forman Corporation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Visitor Centre Guide (Glenglassaugh & Benriach Distilleries)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brown-Forman Corporation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brown-Forman Corporation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
