National Account Executive - E-Commerce (maternity cover 10-12 months) flexible locations across UK in London

We believe great people build great brands. And we know there is nothing better in the market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

This important account management position within Brown-Forman UK's On-Trade & Prestige team is crucial for driving our e-commerce performance. You'll be responsible for developing and implementing a robust e-commerce account management strategy to achieve significant commercial growth in volume, value, and visibility across our portfolio, while also cultivating long-term partnerships with key customers. Reporting directly to the E-Commerce Business Manager, you'll collaborate extensively with internal teams (especially in grocery, customer-marketing, and brand) to define sales, distribution, and promotional goals, and to drive performance in the digital space. You'll also partner with category, supply chain, and finance teams, providing clear insights on e-commerce performance to UK leadership. You will identify and drive initiatives to enhance our digital footprint, optimize product visibility, and execute impactful promotional campaigns across our UK portfolio. Crucially, we're looking for someone with a sales track record, ideally with a good understanding and passion for the sector, and the ability to drive growth for a premium portfolio. This is a maternity cover contract (length: around 10 to 12 months).

Responsibilities

• Own and drive the Ocado P&L.
• Develop new accounts and drive growth for the e-commerce channel.
• Work with colleagues in Grocery to drive greater penetration in this sector.
• Identify growth opportunities and accelerate digital transformation.
• Champion e-commerce internally and externally with key retail partners.
• Identify necessary training and resources for e-commerce success and provide specialist digital expertise to brand teams.
• Meet or exceed annual volume and SNS targets for all brands within the e-commerce customers.
• Maximize new business development opportunities and proactively adapt to market changes.
• Develop and communicate the annual customer commercial strategy, aligning it with overall UK goals and KPIs.
• Collaborate with sales, marketing, and customer marketing teams on annual promotional plans.
• Manage annual budgets closely with the Finance team and ensure product availability with Supply Chain.

What You Bring to the Table

• This is a specialist role and channel which will require an understanding of E-Commerce or a demonstrable ability to learn.
• 1 year account management experience, with a direct P&L, preferably in grocery or wholesale.
• Customer centric focus with an ability to build a network of contacts within the relevant customers.
• Sales experience, ability to understand customer needs and leverage data for growth.
• A good grasp of the UK trading environment in grocery, wholesale and specialists retail.
• Good understanding of UK e-commerce trends.
• Good business acumen and understanding of ROI (return on investment).

What Makes You Unique

• Fluent English (spoken and written).
• Strong analytical, commercial, and problem-solving skills.
• Excellent influencing skills with the ability to convey sales information clearly, concisely, and visually.
• Self-motivated with a proven ability to identify issues and projects, plan and prioritize effectively, and manage multiple projects to completion by deadlines.
• Strong business acumen, judgment, and strategic capabilities.
• Superior communication skills (listening, presentations, written).
• Ability to build strong relationships at all levels with strong stakeholder awareness.
• Collaborative team player with conflict management skills.
• Adaptable, flexible, and resilient.
• IT literate in Google and MS Office applications.

Who We Are

We believe great people build great brands. And we know there is nothing better in the market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.