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For Companies At a Glance
- Tasks: Welcome visitors, host tours, and create memorable tasting experiences.
- Company: Join the innovative team at Brown-Forman, a leader in the spirits industry.
- Benefits: Competitive salary, holiday bonuses, and opportunities for personal development.
- Why this job: Be part of an exciting distillery experience and connect with people from all walks of life.
- Qualifications: Customer service experience and a friendly, confident attitude are essential.
The predicted salary is between 28800 - 43200 £ per year.
We believe great people build great brands. And we know there is nothing better in the market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
Total Rewards
At Brown-Forman, we believe in recognizing the bold ideas, ethical decisions, and winning results that make the company’s short- and long-term success possible. This recognition comes in many forms, to include your base salary, holiday bonus, and any incentives you may earn. We create an environment that nurtures and prioritizes continuous learning. At Brown-Forman, you are empowered to take charge of your own development with a variety of customized, award-winning programs available for every step of your career journey.
Distillery Experience
Working at the Benriach Distillery near Elgin, you will be responsible for creating an unforgettable customer experience. This will include hosting tours, tastings and providing retail opportunities for our customers to take home memories of their visit.
Responsibilities
- Welcome visitors to the distillery, hosting tours of the production and warehouse areas and managing tasting experiences.
- Interact confidently with visitors and answer all their questions.
- Prepare and serve drinks in the bar areas.
Qualifications
- Have previous customer service experience in the hospitality or retail industry.
- Be able to welcome guests in a confident, friendly manner.
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Visitor Centre Guide in Elgin employer: Brown-Forman Australia Pty. Ltd.
Contact Detail:
Brown-Forman Australia Pty. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Centre Guide in Elgin
✨Tip Number 1
Get to know the company! Research Brown-Forman and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit right in with their culture.
✨Tip Number 2
Practice your storytelling skills! As a Visitor Centre Guide, you'll need to engage visitors. Think of interesting anecdotes or facts about the distillery that you can share to make your interactions memorable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Brown-Forman.
We think you need these skills to ace Visitor Centre Guide in Elgin
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and share why you’re excited about joining our team at Brown-Forman.
Tailor Your Experience: Make sure to highlight your previous customer service experience in hospitality or retail. We’re looking for candidates who can confidently welcome guests and create memorable experiences, so connect your past roles to what we do at the distillery.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Visitor Centre Guide position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Brown-Forman Australia Pty. Ltd.
✨Know Your Audience
Before the interview, do some research on Brown-Forman and their values. Understand what makes them tick and how they prioritise teamwork and customer experience. This will help you tailor your answers to show that you're a great fit for their culture.
✨Showcase Your Customer Service Skills
Since the role involves interacting with visitors, be ready to share specific examples from your previous customer service experience. Highlight situations where you went above and beyond to create a memorable experience for customers, as this aligns perfectly with what they’re looking for.
✨Practice Your Tour Guide Skills
Think about how you would conduct a tour at the distillery. Prepare a brief outline of what you would say, focusing on engaging storytelling and answering potential questions. This will demonstrate your ability to connect with visitors and provide an unforgettable experience.
✨Be Confident and Friendly
During the interview, remember to project confidence and friendliness. Practice your body language and tone of voice to ensure you come across as approachable. This is crucial for a role that revolves around welcoming guests and making them feel at home.
