At a Glance
- Tasks: Be the friendly face of our office, managing calls and welcoming visitors.
- Company: Join a leading property consultancy with a commitment to client satisfaction.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with a chance to develop your administrative skills in a thriving company.
- Why this job: Make a real impact by creating a welcoming atmosphere for clients and staff.
- Qualifications: Experience in reception, excellent communication skills, and proficiency in Microsoft Office.
The predicted salary is between 14874 - 24054 £ per year.
Overview
Brown &Co was formed in 1993 following a management buyout from Royal Life Estates. Since then the firm has grown substantially and today we are a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment. From an increasing network of offices throughout East Anglia, the Midlands and the Yorkshire and Humber region, as well as overseas, we combine a high level of specialist technical expertise with experience and local knowledge. The firm has a real commitment to build strong, proactive, and long-term relationships with both corporate and private clients, for whom we always strive to deliver the best results and total satisfaction. Our well trained and enthusiastic staff are encouraged by the partners to play an active part in the firm\'s future development and success.
Overview of Role
We are looking for an experienced Receptionist to provide a professional and efficient service in our Norwich Office. The ideal candidate will be confident and proactive with excellent communication and interpersonal skills.
This is a diverse role, which will suit a highly organised person skilled in all aspects of office administration, as you will be assisting other staff and partners with administration duties when required.
The successful candidate will be personable with a range of skills to include high quality telephone answering and call handling, with emphasis on speed and accuracy, knowledge of Microsoft Office and experience of working under pressure.
Responsibilities
- Answering incoming phone calls and putting clients through to the correct members of staff, taking messages/emailing messages.
- Welcoming/greeting visitors and directing them correctly. Making clients and visitors feel welcomed and answer all their questions,
- Ensure the reception area is maintained, clean own desk if necessary.
Requirements
- Experience of greeting clients face to face.
Details
Working hours – Monday, Tuesday, Thursday & Friday 09.00am - 17.30pm plus Wednesdays and Saturdays 09.00am - 13:00pm.
Pay: £14,874.00-£24,054.00 per year
Equal Opportunities
We are an equal opportunities employer and do not tolerate discriminatory behaviour of any kind, in line with the Equality Act 2010.
Receptionist in Norwich employer: brown & co
Brown & Co is an excellent employer, offering a supportive and dynamic work environment in Norwich where employees are encouraged to contribute to the firm's growth and success. With a strong commitment to professional development, staff enjoy opportunities for skill enhancement and career progression, all while being part of a team that values proactive relationships with clients. The company fosters a culture of inclusivity and respect, making it a rewarding place for those seeking meaningful employment in the property and consultancy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brown & Co. Understand their values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will boost your confidence in handling calls and greeting visitors, making you feel more prepared for the real deal.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a receptionist role. Choose an outfit that’s professional yet comfortable, so you can focus on showcasing your skills rather than worrying about your appearance.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your communication and organisational skills, as these are key for a Receptionist role.
Craft a Personal Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Brown & Co and how you can contribute to their commitment to client satisfaction.
Showcase Relevant Experience:If you've got experience in office administration or customer service, make it shine! Use specific examples to demonstrate how you've successfully handled similar responsibilities in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at brown & co
✨Know the Company Inside Out
Before your interview, take some time to research Brown & Co. Understand their history, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Communication Skills
As a Receptionist, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with speaking about your experiences and skills.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and tasks. Think of specific examples where you've successfully handled multiple responsibilities or worked under pressure. This will demonstrate your ability to thrive in a busy office environment.
✨Dress the Part
First impressions matter! Dress professionally for your interview to reflect the image of the company. A smart appearance will help convey your seriousness about the role and your understanding of the professional environment.
