At a Glance
- Tasks: Support property management and lettings services while ensuring excellent service for tenants and landlords.
- Company: Join a dynamic team at our Holt office with a focus on collaboration.
- Benefits: Enjoy 25 days holiday, life assurance, pension scheme, and health cash plan.
- Other info: Flexible working options available and a commitment to equal opportunities.
- Why this job: Make a real difference in property management while developing valuable skills.
- Qualifications: Experience in property management or customer service is a plus, but we value potential.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for a proactive, well organised Property and Lettings Assistant to join our team at the Holt office. In this varied role, you’ll support the smooth running of our property management and lettings services, ensuring tenants, landlords, and contractors always receive an excellent service.
Responsibilities
- Provide administrative support to the Residential Sales & Lettings Manager
- Handle tenant and landlord enquiries promptly and professionally
- Arrange viewings and inspections
- Ensure our systems and records are kept up to date with accurate information
- Assist with advertising vacant properties
Requirements
- Experience supporting an estate agency or property management team is desirable
- Experience working with contractors, tenants or customer facing environments
- Ability to work well under pressure and manage multiple priorities
- Strong organisation and record keeping skills
Finding the right people is important to us and transferrable skills are always welcome. We value potential and are open to candidates who may not have every listed skill.
Benefits
- A generous holiday scheme starting at 25 days holiday increasing by 1 day each year to 28 days after 3 years of service.
- Life Assurance of 4x your basic salary
- Salary Sacrifice Pension scheme
- Enhanced Maternity, Paternity, adoption and shared parental leave benefits
- Holiday Buy Back Scheme
- Long Service Awards
- Westfield Health Cashplan
- 1 Volunteering Day for your chosen charity each year.
We are an equal opportunities employer and do not tolerate discriminatory behaviour of any kind, in line with the Equality Act 2010. Core working hours are Monday – Friday 9.00am – 17.30pm. This is a permanent full-time position based on 37.5 hours (Monday – Friday) however we’re fully open to discussing part-time flexible working requirements. We also operate a smart working policy.
Property & Lettings Assistant employer: brown & co
Contact Detail:
brown & co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property & Lettings Assistant
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to property management. Think about how your past experiences can relate to the role of a Property & Lettings Assistant.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Property & Lettings Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property & Lettings Assistant role. Highlight any relevant experience you have in property management or customer service, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Holt. Mention specific examples of how you've handled tenant or landlord enquiries in the past.
Show Off Your Communication Skills: Since this role involves dealing with tenants, landlords, and contractors, make sure your written application reflects your strong communication skills. Keep it professional yet friendly – we love a personable touch!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at brown & co
✨Know Your Stuff
Before the interview, make sure you understand the basics of property management and lettings. Brush up on common terminology and processes, as well as the specific services offered by the company. This will show that you're genuinely interested and prepared.
✨Showcase Your Organisation Skills
Since the role requires strong organisation and record-keeping skills, be ready to discuss how you've managed multiple priorities in the past. Share specific examples where your organisational skills made a difference, whether in a previous job or during your studies.
✨Practice Customer Service Scenarios
Given the importance of handling tenant and landlord enquiries, think about potential scenarios you might face in the role. Prepare responses that demonstrate your ability to remain professional and calm under pressure, showcasing your customer service skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in property management, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.