Real Estate and Construction Account Handler
Real Estate and Construction Account Handler

Real Estate and Construction Account Handler

Birmingham Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to manage Real Estate and Construction client accounts with top-notch service.
  • Company: Berkeley Insurance Group values meritocracy and rewards self-starters in a welcoming environment.
  • Benefits: Enjoy a competitive salary, joint pension scheme, private medical coverage, and transport assistance.
  • Why this job: This role offers growth opportunities in a supportive culture focused on customer satisfaction and professional development.
  • Qualifications: Experience as an Account Handler with strong negotiation and communication skills is essential.
  • Other info: We promote diversity and inclusion, encouraging everyone to bring their authentic selves to work.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Title: Real Estate & Construction Account Handler
Location: Leicester / Birmingham
Salary: Negotiable + Benefits

Overview:

At Berkeley Insurance Group (part of Brown & Brown Europe) we are currently looking for an experienced Commercial Account Handler to join the professional and welcoming Real Estate and Construction team based out of the Leicester / Birmingham office.

Berkeley Insurance’s depth of experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection.

The position will require servicing of existing Real Estate and Construction client accounts within the renewals process, including quotations, renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. You will need experience working as an Account Handler (commercial classes) and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness.

This is a good long term opportunity that will suit an experienced Account Handler looking for the next step or to take on more specialised sector responsibilities.

The day to day:

  1. Work closely with Account Executives and Directors to provide highest standard service to customers.
  2. Secure and arrange appropriate cover at renewal at a competitive premium, completing all relevant documentation/computer work and hand over to relevant Account Executive/Director (if an allocated case).
  3. Take instructions relating to the provision of insurance cover from clients and Account Executives when appropriate.
  4. Give instructions to insurers.
  5. Ensure mid-term adjustments and declarations are processed and records updated.
  6. Maintain appropriate rating spreadsheets, calculate additional and return premiums and understand competitive market rating.
  7. Handle the invoicing of all premiums due.
  8. Check all documentation (ie, policies and endorsements) for accuracy prior to sending to client.
  9. Obtain quotations for any relevant new policies/renewals.
  10. Be conversant with Company Procedures manual and the requirements of the FCA and to implement and maintain procedures as stipulated.
  11. Be aware of market conditions and the strengths and weaknesses of competitors.
  12. Visits to customers where agreed with the Account Executive.
  13. Monitor trends, analyse results and prepare feedback to senior staff.
  14. Deal with any other client issues that may arise, referring to the appropriate person when the enquiry falls outside your own knowledge and experience.
  15. Carry out all duties and processes in accordance with the Rules of the Financial Conduct Authority (FCA) and any other applicable Codes of Practice.
  16. Obey Company Rules and Regulations, based on the Berkeley Insurance Group Contracts of Employment and any other communications from the Company Management.
  17. Be aware of Health and Safety requirements and to avoid any actions or omissions, which could create an unhealthy or unsafe environment for self, colleagues, customers or visitors.
  18. Strictly adhere to all Group protocols in respect of use of technology and to avoid misuse of the systems.
  19. Maintain strict confidentiality in respect of all information arising from and in connection with the group and the Company.
  20. Concentrate on self-improvement both technically and by quality and maintain a Continuous Professional Development (CPD) log as provided. This will be fully supported by the Company and the Group.
  21. Be aware of others’ needs and strive to help colleagues improve their technical knowledge and quality of output.
  22. Undertake any other duties in keeping with the nature of the position.
  23. Be conversant with and adhere to the Company’s Complaints Procedures.

What’s on offer:

  • Competitive/Negotiable salary package & additional benefits
  • Joint Pension contribution scheme
  • Private Medical Scheme
  • Transport assistance

Your Experience:

  • Knowledge of UK commercial insurance broking, market practice and technical matters.
  • Classes of business offered by the Real Estate and Construction Division with reference to appropriate experts when the cover falls outside your own experience.
  • Strong team player, who will work closely with immediate team and other colleagues and stakeholders.
  • Sophisticated negotiating and influencing skills.
  • Outstanding communication and presentation skills.
  • Behaviour that inspires the trust and respect of team mates and key stakeholders.
  • Committed to continuous improvement and to adopting new working practices to raise standards of quality and efficiency.
  • Self-motivated and driven.

The Power to Be Yourself

We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

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Real Estate and Construction Account Handler employer: Brown & Brown

At Berkeley Insurance Group, we pride ourselves on a meritocratic culture that empowers self-starters and prioritizes exceptional customer service. Located in the vibrant cities of Leicester and Birmingham, our Real Estate and Construction team offers a supportive work environment with ample opportunities for professional growth, competitive salaries, and comprehensive benefits, including a joint pension scheme and private medical coverage. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
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Contact Detail:

Brown & Brown Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Real Estate and Construction Account Handler

✨Tip Number 1

Familiarize yourself with the specific insurance products and services offered in the Real Estate and Construction sectors. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your expertise.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who specialize in commercial insurance broking. Attend industry events or join relevant online forums to build connections that could lead to job opportunities.

✨Tip Number 3

Prepare to discuss your negotiation skills and provide examples of how you've successfully managed client accounts in the past. Highlighting your ability to secure competitive premiums will set you apart from other candidates.

✨Tip Number 4

Stay updated on current market trends and competitor offerings in the insurance sector. Being knowledgeable about the market will not only help you in interviews but also show your commitment to continuous improvement.

We think you need these skills to ace Real Estate and Construction Account Handler

Commercial Insurance Knowledge
Client Relationship Management
Negotiation Skills
Market Awareness
Attention to Detail
Documentation Accuracy
Presentation Skills
Team Collaboration
Problem-Solving Skills
Financial Conduct Authority (FCA) Compliance
Continuous Professional Development (CPD)
Analytical Skills
Customer Service Excellence
Invoicing and Premium Handling

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Real Estate and Construction Account Handler position. Tailor your application to highlight relevant experience in commercial insurance broking and customer service.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience as an Account Handler, particularly in the Real Estate and Construction sectors. Use specific examples to demonstrate your negotiation skills and market awareness.

Showcase Your Skills: Make sure to showcase your communication and presentation skills in your application. Provide examples of how you've successfully influenced stakeholders or resolved client issues in the past.

Tailor Your Cover Letter: Write a personalized cover letter that reflects your understanding of Berkeley Insurance Group's values and culture. Mention your commitment to continuous improvement and how you can contribute to their team.

How to prepare for a job interview at Brown & Brown

✨Showcase Your Customer Service Skills

Since the role emphasizes fantastic customer service, be prepared to share specific examples of how you've successfully handled client accounts in the past. Highlight your ability to understand and meet customer needs.

✨Demonstrate Negotiation Expertise

The position requires sophisticated negotiating skills. Prepare to discuss situations where you negotiated premiums or terms with underwriters, and how you achieved favorable outcomes for your clients.

✨Understand Market Conditions

Familiarize yourself with current market trends and competitors in the Real Estate and Construction insurance sector. Being able to discuss these insights will show your awareness and preparedness for the role.

✨Emphasize Team Collaboration

As a strong team player, be ready to talk about your experiences working closely with colleagues and stakeholders. Share how you contributed to team success and supported others in achieving their goals.

Real Estate and Construction Account Handler
Brown & Brown
B
  • Real Estate and Construction Account Handler

    Birmingham
    Full-Time
    36000 - 60000 ÂŁ / year (est.)

    Application deadline: 2027-03-20

  • B

    Brown & Brown

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