At a Glance
- Tasks: Manage a caseload of claims from notification to settlement, including record creation and client communication.
- Company: Join a lively team in Ipswich and Martlesham, specialising in various trade sectors.
- Benefits: Enjoy a competitive salary package, joint pension contributions, and career progression opportunities.
- Other info: The position is predominantly based in Martlesham, near Ipswich.
- Why this job: This role offers a long-term opportunity for career advancement in an international broker.
- Qualifications: Minimum 5 years in a claims environment with broker experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for an experienced claims handler to join the lively and welcoming teams in Ipswich and Martlesham (nr. Ipswich). You will work in both offices, albeit predominantly based in Martlesham. Our offices consist of a wealth of experience enabling the provision of independent advice and specialist expertise in various trade sectors whether it be construction, manufacturing, transport, process or the food industries. The objective being to provide unbiased and informed choice, fantastic customer service and market buying power that delivers the right insurance protection.
In this role you will proactively manage a caseload of claims from notification through to settlement. The role includes but is not limited to:
- Checking that cover applies
- Creating the necessary file/record
- Keeping the Director/Account Executive/Handler up to date with the present position on various insurance claims
This is a good long-term opportunity that will suit a person looking to further their career in insurance at an international broker.
The day to day:
- Handle claims allocated, including the creation of records and claim files
- Chasing clients and insurers for outstanding documents
- Chasing claims to a satisfactory conclusion
- Appointing Loss Adjusters/Engineers where appropriate
- Negotiating settlement with insurers
- Issuing settlement cheques for applicable claims
- Maintaining accurate computer records
Produce statistics and information as required by Directors/Account Executives/Handlers on claims for clients. Establish links with clients, Insurers, loss adjusters, engineers and other relevant parties. Attend client meetings where appropriate. Be conversant with and adhere to the Company’s Complaints Procedures. Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as stipulated. Ensure compliance with Health and Safety legislation and requirements and to highlight and report any relevant situations.
What’s on offer:
- Competitive/Negotiable salary package & additional benefits
- Joint pension contribution scheme
- Career progression
Your Experience:
- Minimum 5 years working in a claims environment
- Broker experience preferred but insurer experience considered
- Cross claims handling experience including motor, property, transit and liability
- Excellent understanding of insurance claims, products and wordings
- Good IT skills and ability with systems and procedures/processes
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Claims Handler in Ipswich employer: Brown & Brown
Brown & Brown is an excellent employer, offering a dynamic work environment in Warrington where you can thrive as a Commercial Account Executive. With a strong focus on employee growth and development, we provide comprehensive training and support to help you build lasting relationships with clients while enjoying competitive benefits and a collaborative culture that values your contributions.
