Claims Finance Administrator in England

The Claims Finance Administrator supports the financial management of insurance claims by ensuring accurate processing, recording, and reporting of claim-related financial transactions. The role plays a key part in maintaining robust financial controls across claims payments, reserves, recoveries, and reinsurance, ensuring compliance with internal policies, delegated authorities, and regulatory requirements.

Key Responsibilities

• Claims Financial Processing
  • Process and validate claims payments, including indemnity, fees, and expense payments, in accordance with policy terms and delegated authority limits.
  • Ensure accurate posting of claims costs, reserves, and recoveries within claims and finance systems.
  • Monitor payment requests to ensure appropriate approvals, coverage checks, and documentation are in place.
  • Support the processing of salvage and subrogation recoveries.
• Reserving & Reconciliation
  • Assist in the setup, maintenance, and review of claim reserves in line with reserving guidelines.
  • Reconcile claims transactions between claims systems, general ledger, and bordereaux (where applicable).
  • Investigate and resolve discrepancies in claims balances, suspense accounts, and aged items.
• Reinsurance & Third Parties
  • Support reinsurance recoveries, including excess of loss and quota share arrangements.
  • Assist with the preparation and review of reinsurance bordereaux and statements of account.
  • Liaise with brokers, reinsurers, TPAs, and third-party suppliers to resolve finance-related queries.
• Month-End & Reporting
  • Support month-end and quarter-end close processes, including accruals, journals, and variance analysis.
  • Produce regular claims finance reports, such as paid vs reserved analysis, large loss tracking, and aged recoverables.
  • Provide financial data to support actuarial, underwriting, and management reporting.
• Controls, Audit & Compliance
  • Ensure claims financial activity complies with internal controls, SOX (where applicable), and regulatory requirements (e.g. FCA / PRA).
  • Assist with internal and external audits by providing supporting documentation and reconciliations.
  • Maintain accurate and auditable claims financial records.
• Process Improvement & Administration
  • Maintain high-quality documentation and data within claims management systems.
  • Identify opportunities to improve claims finance processes, controls, and reporting.
  • Act as a key point of contact for finance-related queries from claims handlers and operational teams.

Skills & Experience

• Essential
  • Experience in a claims finance, insurance operations, or financial administration role.
  • Strong numerical skills with high attention to detail and accuracy.
  • Experience working with claims management systems and financial ledgers.
  • Good knowledge of Microsoft Excel, including basic reconciliations and data analysis.
  • Ability to work effectively in a regulated and deadline-driven environment.
• Desirable
  • Experience in general insurance, London Market, or commercial insurance.
  • Understanding of claims reserving, reinsurance structures, and recoveries.
  • Exposure to actuarial or underwriting data and reporting.

Qualifications

• AAT qualification or working towards a professional finance qualification (ACCA, CIMA, or equivalent) desirable.
• GCSEs (or equivalent) including Maths and English.

Personal Attributes

• Detail-oriented, organised, and methodical.
• Strong communication skills with confidence to challenge and escalate where appropriate.
• Ability to work collaboratively across claims, finance, underwriting, and actuarial teams.
• High standards of integrity and confidentiality.

Working Arrangements

• Hybrid or office-based working.
• Flexibility required during month-end, quarter-end, and year-end close processes.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.