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- Tasks: Assist with claims handling and support clients in a dynamic team environment.
- Company: A meritocratic company that values self-starters and customer commitment.
- Benefits: Negotiable salary, flexible benefits, professional development, and share save scheme.
- Why this job: Join a supportive team and develop your skills in the exciting London market.
- Qualifications: Strong communication, IT skills, and 1-2 years of claims experience required.
- Other info: Diverse workplace with opportunities for career growth and professional qualifications.
The predicted salary is between 30000 - 40000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We are looking for an enthusiastic and organised Junior Claims Technician to join our claims team at our London office. The purpose of this role is to service Clients and efficiently assist with the handling of claims matters and bordereau submissions, including market notification and obtaining prompt market agreement to settlement requests as and when required. To assist and support Clients, Colleagues and Market Professionals where necessary.
On a day-to-day basis you’ll be:
- Preparation and arrangement of claims presentations to underwriters via paper files and/or electronic processing.
- Policy review and coverage determination.
- Liaising with Clients, Underwriters and other professional bodies by usual means.
- Broking and/or electronic processing of claim advices/collections on in house and London market computer systems and arranging claim payments to claimants, clients or intermediaries.
- Provide backup broking and technical assistance in all areas of the claims dept in the event of staff shortages or workloads within dept.
- Review and provide claims history, loss information, and figures to other divisions in company, underwriters and clients and to resolve any accounting queries.
- Processing of monthly claims bordereau.
- Maintaining up to date diary system and tracking systems.
- Maintaining up to date claims history and large loss information data for presentation to the Board.
- Forming & Maintaining strong relationships with Insurers, Adjusters, Surveyors, Attorneys and claims professionals.
- Where applicable ensure company, market and Client related documentation is issued (internally and externally) accurately and on time.
What’s on offer:
- A negotiable starting salary with regular 1-2-1’s coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff.
- Full support for professional qualifications.
- Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)).
Your experience:
- Your skill set should include strong communication (both written and verbal), numeration, organised, IT and influencing skills coupled with an eye for detail.
- Knowledge and competent on Microsoft Office Applications.
- Ability to comply with external and internal regulatory and statutory policies, procedures and regulations.
- 1-2 years claims experience in London Market.
- Experience in using ECF/CLASS Claims bdx processing experience.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Junior Claims Technician in City of London employer: Brown & Brown
Contact Detail:
Brown & Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Claims Technician in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Junior Claims Technician in City of London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and making a difference for our clients.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Junior Claims Technician role. We want to see how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Brown & Brown
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims processes and terminology. Familiarise yourself with the specific duties of a Junior Claims Technician, such as policy review and bordereau submissions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've effectively liaised with clients or colleagues in the past. Think about situations where you resolved issues or clarified complex information, as this will demonstrate your ability to build relationships and influence others.
✨Be Organised and Detail-Oriented
Bring a notepad or digital device to jot down important points during the interview. This shows that you’re organised and attentive to detail, which are crucial traits for a Junior Claims Technician. You might also want to prepare a few questions about their tracking systems or diary management to highlight your proactive approach.
✨Demonstrate Your IT Competence
Familiarise yourself with Microsoft Office applications and any specific software mentioned in the job description, like ECF/CLASS. If you have experience with these tools, be ready to discuss how you've used them in previous roles. This will reassure the interviewers that you can hit the ground running.