At a Glance
- Tasks: Assist the legal team with administrative tasks and client communication in a fast-paced environment.
- Company: Join Landlord Action, part of HFIS Limited, known for its supportive and diverse culture.
- Benefits: Enjoy 23 days holiday, private healthcare, and financial support for professional qualifications.
- Other info: Relaxed dress code and opportunities for personal and professional growth.
- Why this job: Gain hands-on experience in a busy legal setting while developing valuable skills.
- Qualifications: Strong English, numerical skills, attention to detail, and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. You are applying for a role with Landlord Action part of HFIS Limited – the group behind trusted brands such as mydeposits, Total Landlord Insurance, Property Redress, and Hamilton Fraser. HFIS Limited is part of Brown & Brown (Europe) Limited.
Working options: office-based with optional rotational remote working in line with divisional requirements.
Working pattern: full time
Working hours: 37.5 (Monday – Friday) hours per week
Reports to: Practice Manager
What we’re looking for
Our Landlord Action Team is one of the UK’s best-known eviction and housing law specialists and as a Paralegal you will be assisting the legal team with everyday administrative responsibilities, therefore attention to detail and the ability to work in a fast-paced environment is a must. You’ll be working closely with our Caseworkers, so you’ll be a natural at working in a team, cooperating with others and building effective working relationships. As a Paralegal, you’ll be contacting clients, providing updates and answering enquiries, so we need people who are passionate about delivering excellent customer service. This opportunity will provide you with the chance to learn new systems and see what it’s like to work in a busy legal environment, so a can-do attitude is essential.
Some of the things you’ll get up to:
- Opening post, scanning and uploading to the correct files using the case management system
- Managing all client enquiries in line with service level agreements
- Maintaining contact with clients throughout the legal process
- Monitoring internal mailboxes, responding and forwarding emails to the correct person(s) when needed and recording on the case management system
- Carrying out billing and invoicing tasks
- Using our case management system to carry out administrative tasks and record information
- Attending legal seminars and events on behalf of Landlord Action
- Carrying out administrative duties requested by the Management Team
We’d like you to have:
- An excellent level of English, together with strong numerical and communication skills
- Excellent customer service skills
- Attention to detail ensuring that high standards of quality are consistently maintained
- Drive and self-determination with the ability to find and implement solutions to problems
- Ability to plan and organise making effective use of time and resources
- Sound knowledge of Microsoft Office packages including Excel, Word and PowerPoint and the ability to learn new systems and processes as required
Benefits:
- 23 days holiday + UK bank holidays
- Life assurance
- Private health care for you and dependents
- Employee assistance programme, including GP line, cashback for treatments, advice line
- Season ticket loan
- Rental deposit loan
- Annual leave purchase scheme
- As part of the HFIS Group, access to discounted personal insurance is available
At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As a teammate you will also benefit from a wide variety of high-quality in-house and external training. We have a relaxed and friendly environment, and our dress code reflects this. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Paralegal in Borehamwood employer: Brown & Brown
At HFIS Limited, we pride ourselves on fostering a meritocratic culture that rewards initiative and dedication, making it an exceptional place for Paralegals to thrive. With a focus on employee development, we offer extensive training opportunities and support for professional qualifications, all within a friendly and relaxed work environment. Located in the heart of the UK, our team enjoys a range of benefits including private healthcare, generous holiday allowances, and access to discounted personal insurance, ensuring a rewarding and fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Paralegal in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Landlord Action on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to paralegal roles. Think about how your skills match what they’re looking for, especially in customer service and teamwork. We want you to shine!
✨Tip Number 3
Show off your attention to detail during the interview. Bring examples of how you've managed tasks or solved problems in previous roles. This will demonstrate that you’re ready for the fast-paced environment at Landlord Action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Paralegal in Borehamwood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Paralegal role. Highlight your relevant experience, especially in customer service and administrative tasks, as these are key for us at Landlord Action.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for the legal field and how your skills align with our team’s needs. Don’t forget to mention your attention to detail and can-do attitude!
Showcase Your Communication Skills:Since you’ll be dealing with clients and colleagues, it’s important to demonstrate your strong communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Brown & Brown
✨Know Your Stuff
Before the interview, make sure you understand the basics of eviction and housing law. Brush up on relevant terminology and recent changes in legislation. This will not only show your commitment but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves a lot of client interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a client, as this will demonstrate your passion for delivering excellent service.
✨Demonstrate Attention to Detail
Given the nature of the work, attention to detail is crucial. During the interview, highlight instances where your meticulousness made a difference in your previous roles. You could even mention how you manage tasks like billing or document management accurately.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics or the case management systems they use. This shows that you're genuinely interested in the role and eager to learn more about how you can contribute to the team’s success.
