Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage insurance contracts, provide client support, and expand the company’s client base.
- Company: Join a welcoming team in Ipswich with a focus on professional development.
- Benefits: Negotiable salary, 25 days holiday, pension, and share save scheme.
- Other info: Support for professional qualifications and a collaborative work environment.
- Why this job: Make a real impact in a dynamic role while developing your skills.
- Qualifications: Experience in insurance, strong customer service, and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for an experienced commercial insurance Account Handler to join the welcoming and professional team in Ipswich. The role of the Handler is an important sales and advisory position which involves offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within the business division. As Handler you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company’s client base and assist with achievement of the company’s new business targets. As an Account Handler you will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development.
Key will be an ability for you to work cooperatively and efficiently with all colleagues both within the Broking and Service areas to ensure effective achievement of overall objectives.
The day to day:
- Providing administrative support and servicing clients for designated Account Executives or Small Business Unit (SBU) as required in a professional, timely and efficient manner - handling quotations, new business, mid-term amendments and renewals.
- To provide excellent service to clients making sure that Treating Customers Fairly (TCF) is paramount in all dealings with customers.
- To provide customers/clients with appropriate insurance cover and advice whilst maintaining competitive premiums.
- Advising insurers in respect of all new business, amendments and renewal transactions.
- Communicating with clients and ensuring that they are fully aware of the cover provided and any gaps in cover or significant terms, conditions or exclusions.
- Liaising with clients/premium credit providers on failed instalment cases.
- Ensuring that any formal complaints or potential formal complaints are referred immediately to the Compliance Officer or a Director.
- Assist the claims department in respect of cover operative and other technical matters.
- Liaise with the claims department as required to verify loss experience at each renewal.
What’s on offer:
- A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
- Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
- Full support for your professional development (including fully funded qualifications).
Your Experience:
- General insurance experience either broking or underwriting.
- Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies.
- Good customer service and negotiation skills.
- Effective planning, administration and organisational skills.
- Ability to work calmly under pressure.
- Excellent oral and written communication skills with the ability to professionally represent the Company.
- Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues.
Commercial Account Handler in Suffolk employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they treat customers. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of a Commercial Account Handler. Highlight your customer service skills and ability to manage client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Commercial Account Handler in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Account Handler role. Highlight your relevant experience in insurance, customer service, and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for the insurance industry and how your background aligns with our company values. Remember, we love a personal touch!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects your strong oral and written communication skills. Keep it clear, concise, and professional – we want to see how you can represent us well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Brown & Brown UK
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the key products and services offered by the company, as well as any recent industry trends. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves client interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a client or resolved a tricky situation. This will demonstrate your commitment to treating customers fairly.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and professional development opportunities. This shows that you’re not just looking for any job, but that you’re keen on finding the right fit for both you and the company.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. Practising common interview questions related to account handling and insurance will help you feel more at ease during the actual interview.