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For Companies At a Glance
- Tasks: Manage key accounts, negotiate with insurers, and ensure top-notch customer service.
- Company: Join a leading commercial insurance broker with a focus on client satisfaction.
- Benefits: Negotiable salary, hybrid working, and a range of additional perks.
- Why this job: Grow your career in a supportive team while making a real impact in the insurance industry.
- Qualifications: Experience in commercial insurance broking and strong communication skills.
- Other info: Opportunity for mentorship and professional development in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Position – Senior Commercial Key Account Handler
Location – Orpington
Salary – Negotiable plus benefits
Overview
We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington.
We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients.
You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career.
Working alongside like minded and experienced insurance brokers this is a long term opportunity with a \’forever company\’ that will provide career progression and security.
Day to day
- Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets
- Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too.
- Ensure all customer details are recorded accurately and entered onto system in a timely fashion
- Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer\’s needs.
- Attending customer meetings and preparing meeting minutes
- Working on all aspects of account management and service delivery to customers, ensuring customers\’ needs are identified and met in line with agreed service standards
- Manage all day-to-day queries, renewals, amendments and mid-term adjustments
- Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth
- Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team
- Mentoring less experienced colleagues to develop and rive high standards
- Opportunities to provide training sessions to junior team members in conjunction with training team
- Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing – new and existing customers
- This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter
What\’s on offer
- Negotiable basic salary
- Wide range of additional addon benefits and discounts
Your Experience
- Commercial Insurance Broking experience
- Negotiation skills Effective communication – both written and verbal
- Ability to work alone and as part of a team
- High attention to detail
- Form and develop strong insurer and client relationships
- High level customer service skills
- Time management and organisational skills
- Analytical and problem solving skills
Senior Commercial Key Account Handler employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Key Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in commercial broking. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills and understanding of commercial insurance. We want you to showcase your expertise and how you can contribute to our team’s success.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our fantastic team in Orpington.
We think you need these skills to ace Senior Commercial Key Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Commercial Key Account Handler role. Highlight your commercial insurance experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your negotiation skills and customer service experience, and let us know why you’re excited about joining StudySmarter.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your written communication skills. Keep it clear, concise, and professional. We love a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Brown & Brown UK
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge before the interview. Understand the products and services offered by the company, and be ready to discuss how your previous experience aligns with their needs.
✨Showcase Your Negotiation Skills
Since negotiation is key in this role, prepare examples of past negotiations you've successfully handled. Be ready to discuss your approach and the outcomes, as this will demonstrate your capability to manage client relationships effectively.
✨Be a Team Player
Highlight your ability to work collaboratively with Account Executives and other team members. Share experiences where you’ve contributed to team success or mentored colleagues, as this shows you’re a good fit for their proactive team environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer service and account management. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.
