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For Companies At a Glance
- Tasks: Manage key accounts, negotiate deals, and ensure top-notch customer service.
- Company: Join a leading insurance broker with a focus on client satisfaction.
- Benefits: Negotiable salary, hybrid working, and a range of perks.
- Why this job: Grow your career in commercial insurance with a supportive team.
- Qualifications: Experience in commercial insurance broking and strong communication skills.
- Other info: Opportunity for mentorship and professional development in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Position – Senior Commercial Key Account Handler
Location – Orpington
Salary – Negotiable plus benefits
Overview
We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington.
We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients.
You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career.
Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security.
Day to day
- Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets
- Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too.
- Ensure all customer details are recorded accurately and entered onto system in a timely fashion
- Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs.
- Attending customer meetings and preparing meeting minutes
- Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards
- Manage all day-to-day queries, renewals, amendments and mid-term adjustments
- Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth
- Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team
- Mentoring less experienced colleagues to develop and rive high standards
- Opportunities to provide training sessions to junior team members in conjunction with training team
- Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing – new and existing customers
- This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter
What’s on offer
- Negotiable basic salary
- Wide range of additional addon benefits and discounts
Your Experience
- Commercial Insurance Broking experience
- Negotiation skills Effective communication – both written and verbal
- Ability to work alone and as part of a team
- High attention to detail
- Form and develop strong insurer and client relationships
- High level customer service skills
- Time management and organisational skills
- Analytical and problem solving skills
Senior Commercial Key Account Handler employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Key Account Handler
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Commercial Key Account Handler role.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want to see you shine, so practice common interview questions and think about how your experience in commercial insurance can add value to their team.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We love seeing candidates who are proactive and genuinely interested in joining our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals ready to take their commercial insurance career to the next level.
We think you need these skills to ace Senior Commercial Key Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Commercial Key Account Handler role. Highlight your commercial insurance experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Share specific examples of your negotiation skills and customer service experience, and let your personality come through.
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their documents are polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Brown & Brown UK
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the products and services offered by the company, as well as current market trends. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare specific examples from your past experience that highlight your negotiation skills and customer service excellence. Think about times when you've successfully managed accounts or resolved complex issues. This will demonstrate your ability to handle the responsibilities of the Senior Commercial Key Account Handler role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities. This shows that you're not just looking for any job, but that you're keen on finding the right fit for both you and the company.
✨Be Personable
Building relationships is key in this role, so let your personality shine through during the interview. Be friendly, approachable, and engage with your interviewers. A positive attitude can go a long way in making a lasting impression!
