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- Tasks: Conduct internal audits and provide feedback to enhance quality standards.
- Company: Join a leading insurance firm with a supportive and friendly team.
- Benefits: Negotiable salary, 25 days holiday, pension, and professional development support.
- Why this job: Make a real impact in a role that offers career progression and stability.
- Qualifications: Experience in insurance broking or related fields with strong analytical skills.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a Quality Auditor to join the professional and welcoming team in Orpington. At our Orpington office we offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients.
The position of Quality Auditor will complete internal audits primarily on insurance activities involving New Business and Renewals but also extend out to other processes across the business. You will carefully analyse your findings against company set standards and provide detailed feedback, provide monthly reporting summaries of your feedback to the management team and direct feedback to teammates, and help coach and develop teammates to guide them to achieve the best results whilst meeting our procedural standards and regulatory obligations. Working alongside likeminded and experienced insurance brokers and managers this is a long term opportunity with a ‘forever company’ that will provide career progression and security.
Responsibilities & Duties
- Quality assess New Business and Renewal cases and feedback to management
- Develop a knowledge for the business and understand company standards
- Produce monthly & weekly feedback summary reports
- Positively contribute to drive an improved standards culture
- Various other tasks to ensure the operations team continues to support the business
- Adhere to B&B guidelines which adhere to our regulatory responsibilities
- Adhere to the policies and procedures outlined in the Employee Handbook
- Carry out reasonable ad-hoc tasks as requested by supervisors, managers or Directors
- Attend statutory, essential and mandatory training
- Respect the confidentiality of all matters relating to their employment and other members of staff. All members of staff are required to comply with the requirements of the Data Protection Act 1998
What’s on offer
- A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
- Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)
- Full support for your professional development (including fully funded qualifications)
Your Experience
- Insurance broking procedures and assessment experience (or related)
- High attention to detail
- Good knowledge of IT Systems, PowerPoint and spreadsheets
- Time management and organisational skills
- Analytical and problem solving skills
Seniority level: Associate
Employment type: Full-time
Job function: Administrative, Accounting/Auditing, and Quality Assurance
Industries: Insurance, Insurance Agencies and Brokerages, and Insurance Carriers
Quality Auditor in Orpington employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Auditor in Orpington
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance industry, especially those at Brown & Brown. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Quality Auditor.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of insurance broking procedures. Be ready to discuss how your analytical skills can help improve their standards culture. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t forget to showcase your attention to detail during the interview. Bring examples of how you've successfully completed audits or assessments in the past. This will demonstrate your capability to meet their high standards.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Brown & Brown. Let’s get you that Quality Auditor role!
We think you need these skills to ace Quality Auditor in Orpington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Auditor role. Highlight your experience in insurance broking and any relevant auditing skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Attention to Detail: As a Quality Auditor, attention to detail is key. In your application, provide examples of how you've demonstrated this skill in previous roles. We want to know you can spot the little things that matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Brown & Brown UK
✨Know Your Stuff
Before the interview, make sure you understand the insurance broking procedures and assessment experience required for the Quality Auditor role. Brush up on relevant regulations and company standards so you can speak confidently about how your skills align with their needs.
✨Showcase Your Attention to Detail
During the interview, highlight specific examples from your past work where your attention to detail made a difference. Whether it was catching an error in a report or improving a process, demonstrating this skill will resonate well with the hiring team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific auditing scenarios. Think through potential challenges you might face as a Quality Auditor and prepare structured responses that showcase your analytical and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company culture and growth opportunities. Inquire about how they support professional development or what a typical day looks like for a Quality Auditor at Brown & Brown.
