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- Tasks: Handle commercial motor accounts, manage client communications, and support sales teams.
- Company: Join a leading insurance firm with a focus on customer satisfaction.
- Benefits: Negotiable salary, 25 days holiday, pension, and professional development support.
- Why this job: Kickstart your career in insurance with a supportive team and growth opportunities.
- Qualifications: Experience in insurance broking or transferable skills from customer-focused roles.
- Other info: Diverse workplace committed to equal opportunities and career progression.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for a Commercial Motor Account Handler to join our professional and welcoming team in Orpington. Our Orpington office offers high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients.
The position will suit an experienced insurance individual looking to further develop their career. The successful candidate will be studying towards their Cert CII or be fully qualified. We are also open to candidates with transferable skills, having worked within financial services in a customer-based role. If you have the right attitude and a willingness to learn, we are keen to consider your application.
We are looking for someone with excellent communication skills, attention to detail, and the ability to build strong relationships with both clients and colleagues. Working alongside like-minded and experienced insurance brokers, this is a long-term opportunity with a ‘forever company’ that will provide career progression and security.
Day to day:
- Incoming and outbound call handling.
- Corresponding and communicating with clients and insurance companies.
- Mid term adjustments.
- Data input.
- Customer service.
- Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided.
- Providing broking and admin support to the sales teams.
- Cross selling other insurance products.
- Daily inbound and outbound post.
- Liaising with insurers and clients pre and post sale.
- Dealing with calls of a technical nature from internal Account Executives along with Insurers and Clients.
- Effectively manage individual diary.
- Maintaining day to day compliance procedures for FCA regulations.
- Maintaining a complete and comprehensive training record.
- Advising manager of any backlog in work in a timely manner.
- Advising manager of any debt recovery problems or contentious issues in a timely manner.
What’s On Offer:
- A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
- Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares post probation).
- Full support for your professional development (including fully funded qualifications).
Your Experience:
- Insurance Broking experience.
- Negotiation skills.
- Effective communication - both written and verbal.
- Ability to work alone and as part of a team.
- High attention to detail.
- Form and develop strong insurer and client relationships.
- High level customer service skills.
- Time management and organisational skills.
- Analytical and problem solving skills.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Commercial Motor Account Handler in Orpington employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Motor Account Handler in Orpington
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at our Orpington office. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for those interviews! Research common questions for Commercial Motor Account Handler roles and practice your answers. We want to see your communication skills shine, so don’t forget to showcase your attention to detail and customer service experience.
✨Tip Number 3
Show us your enthusiasm! When you apply through our website, make sure to highlight your willingness to learn and grow within the company. We love candidates who are eager to develop their careers with us.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your interest in the role. It’s a great chance to reiterate why you’d be a perfect fit for our team in Orpington.
We think you need these skills to ace Commercial Motor Account Handler in Orpington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Motor Account Handler role. Highlight your insurance experience and any relevant qualifications like Cert CII. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about joining our team in Orpington. Let us know how you can contribute to our high customer satisfaction rates.
Show Off Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our welcoming team!
How to prepare for a job interview at Brown & Brown UK
✨Know Your Stuff
Make sure you brush up on your insurance knowledge, especially around commercial motor policies. Familiarise yourself with common terms and practices in the industry, as well as any recent changes in regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've effectively communicated in past roles, whether it was resolving a client issue or collaborating with colleagues. This will highlight your ability to build strong relationships.
✨Demonstrate Attention to Detail
In insurance, details matter! Be prepared to discuss how you've managed data input or compliance procedures in previous jobs. You could even bring along a checklist or a process you’ve used to ensure accuracy in your work. This will help illustrate your meticulous nature.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the company’s approach to professional development, or how they maintain high customer satisfaction rates. This shows your genuine interest in the role and helps you assess if it's the right fit for you.