Insurance Client Service Adviser
Insurance Client Service Adviser

Insurance Client Service Adviser

Devizes Full-Time 36000 - 60000 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: Help businesses find the right insurance and meet targets while providing top-notch service.
  • Company: Join a stable and reputable broker in the heart of Devizes, Wiltshire.
  • Benefits: Enjoy a negotiable salary, bonus structure, and various perks like pension and holiday discounts.
  • Why this job: Be part of a friendly team, grow your skills, and make a real impact in clients' lives.
  • Qualifications: Experience in commercial insurance broking and strong organisational skills are essential.
  • Other info: This is a long-term opportunity with room for growth in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

We are currently looking for a Commercial Insurance Advisor to join the friendly and professional team based out of Devizes in Wiltshire.

The Commercial Insurance Advisor is a key position within the team dealing with primarily small & medium commercial insurance risks for various businesses. With access to a wide number of markets and online underwriting systems you will have a strong position in finding the most appropriate insurances to suit client's needs.

Your purpose in this position will be to achieve the required renewals and new business results and contribute towards team/individual targets, whilst offering a bespoke high level service, adhering to company procedures and regulatory requirements.

This is a long term and progressive opportunity at a stable and reputable broker location. You will need commercial insurance knowledge from a broking environment and enjoy the challenge of being part of a central team.

The day to day:

  • Meet and deliver against your agreed Renewal Retention and/or New Business Targets, contributing towards the teams overall budget targets & KPI's.
  • Ensure you carry out thorough pre renewal reviews with your clients annually, identify customer needs, highlight any shortfalls in cover and advise your client accordingly.
  • Conduct a full insurer/market review for your client and then recommend the most suitable policy which protects the customers needs.
  • Invite all policies within regulatory guidelines and ensure policies are renewed, on or before the renewal date.
  • Review client documentation and ensure its accuracy and that it meets the client's needs.
  • Ensure documents are issued within contract certain timelines.
  • Identify and discuss with your clients any recommended and relevant additional covers.
  • Debt Management to ensure all monies are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debt.

What's on offer:

  • Negotiable salary
  • Bonus Structure
  • Wide range of additional addon benefits and discounts (Pension, Holiday etc)

Your experience:

  • Broking / handling commercial or general insurance
  • Handling new business quotation enquiries, renewals and mid-term adjustments
  • Ability to develop and maintain business contacts and goodwill
  • Pro-active and self-motivated
  • Strong planning and organisation skills to meet deadlines
  • Attention to detail
  • Co-operative and supportive team player

Insurance Client Service Adviser employer: Brown & Brown UK

Join our dynamic team in Devizes, Wiltshire, where we prioritise a supportive work culture and offer extensive growth opportunities for our employees. As a Commercial Insurance Advisor, you will benefit from a competitive salary, a bonus structure, and a range of additional perks, all while working in a stable and reputable environment that values your contributions and fosters professional development.
B

Contact Detail:

Brown & Brown UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Insurance Client Service Adviser

✨Tip Number 1

Familiarise yourself with the latest trends and regulations in commercial insurance. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who work in broking environments. Attend local events or join online forums to build connections that could lead to referrals or insider information about the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships and met targets in previous roles. Highlighting your achievements can set you apart from other candidates.

✨Tip Number 4

Research StudySmarter and our values thoroughly. Understanding our company culture and how you can contribute will help you articulate why you're a great fit for the team during any discussions.

We think you need these skills to ace Insurance Client Service Adviser

Commercial Insurance Knowledge
Client Relationship Management
Renewal Retention Strategies
Market Review and Analysis
Regulatory Compliance
Attention to Detail
Debt Management
Communication Skills
Problem-Solving Skills
Time Management
Proactive Approach
Team Collaboration
Organisational Skills
Customer Needs Assessment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance. Focus on your achievements in handling new business quotations, renewals, and any specific skills that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience in broking environments and how you can contribute to achieving renewal retention and new business targets.

Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, planning, organisation, and your ability to work as part of a team. These are crucial for the role of a Commercial Insurance Advisor.

Showcase Your Knowledge: Demonstrate your knowledge of commercial insurance by discussing any relevant regulations or market trends in your application. This will show that you are proactive and well-informed about the industry.

How to prepare for a job interview at Brown & Brown UK

✨Showcase Your Insurance Knowledge

Make sure to brush up on your commercial insurance knowledge before the interview. Be prepared to discuss specific types of policies and how they meet client needs, as this will demonstrate your expertise and suitability for the role.

✨Prepare for Scenario Questions

Expect scenario-based questions where you might need to explain how you would handle a client's renewal or identify gaps in their coverage. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.

✨Highlight Your Teamwork Skills

Since the role requires being part of a central team, be ready to share examples of how you've successfully collaborated with others in previous roles. Emphasising your ability to work well within a team can set you apart from other candidates.

✨Demonstrate Attention to Detail

Given the importance of accuracy in documentation and compliance, be prepared to discuss how you ensure attention to detail in your work. You could mention specific tools or methods you use to maintain high standards in your documentation.

Insurance Client Service Adviser
Brown & Brown UK
B
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