Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle commercial insurance claims from start to finish, ensuring smooth processes and client satisfaction.
- Company: Join Berkeley Insurance Group, a leader in providing expert insurance advice and exceptional customer service.
- Benefits: Enjoy a competitive salary, joint pension contributions, and increasing annual leave with service.
- Why this job: This role offers growth opportunities and the chance to work in a supportive, professional environment.
- Qualifications: You need 2+ years of experience in commercial insurance claims handling and strong client support skills.
- Other info: Familiarity with Acturis software is a plus, enhancing your ability to excel in this role.
The predicted salary is between 36000 - 60000 £ per year.
Location: Leicester / Birmingham
Salary: Negotiable + Benefits
Overview: Berkeley Insurance Group (part of Brown & Brown Europe) are currently looking for an experienced Commercial Claims Handler to join the professional and welcoming team based out of either the Leicester or Birmingham office. Berkeley Insurance Group's experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection.
In this role you will be responsible for handling claims from first notification through to settlement including but not limited to checking that cover applies, creating the necessary file/record and if applicable, keeping the Director/Account Executive/Handler up to date with the present position on large, complex, difficult or appropriate claims.
This is a good long term opportunity that will suit an experienced person with good cross class claims handling knowledge that is looking for the next step or to take on wider responsibilities.
The day to day:
- Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.
- Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients.
- Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.
- Attend client meetings with Account Executives when required.
- Be conversant with and adhere to the Company's Complaints Procedures.
- Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as stipulated.
- Ensure compliance with Health and Safety legislation and requirements and to highlight and report any relevant situations.
What's on offer:
- Competitive/Negotiable salary package & additional benefits
- Joint Pension contribution scheme
- Annual leave that rises with length of service
Your Experience:
- Requirement of at least 2+ years commercial insurance claims handling service.
- Confident handling various client insurance claims providing support and advice throughout.
- Good understanding of commercial claims, products, wordings and options.
- Acturis insurance broking software knowledge is an advantage.
Insurance Claims Assessor - Commercial employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Claims Assessor - Commercial
✨Tip Number 1
Familiarise yourself with the specific types of commercial claims that Berkeley Insurance Group handles. Understanding the nuances of these claims will help you demonstrate your expertise during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Attend relevant events or join online forums to connect with others in the field, as personal recommendations can often give you an edge in the hiring process.
✨Tip Number 3
Brush up on your knowledge of Acturis insurance broking software, as familiarity with this tool could set you apart from other candidates. Consider taking a short course or finding online resources to enhance your skills before applying.
✨Tip Number 4
Prepare for potential interview questions by thinking about your past experiences in handling complex claims. Be ready to discuss specific examples where you successfully negotiated settlements or resolved difficult situations, as this will showcase your problem-solving abilities.
We think you need these skills to ace Insurance Claims Assessor - Commercial
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in commercial insurance claims handling. Emphasise your skills in managing claims from notification to settlement, and any specific software knowledge like Acturis.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your 2+ years of experience and how it aligns with Berkeley Insurance Group's objectives, focusing on customer service and claims management.
Highlight Relevant Skills: In your application, clearly outline your skills in negotiating settlements, maintaining accurate records, and producing reports. These are crucial for the role and will demonstrate your capability to handle complex claims.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is essential in the insurance industry.
How to prepare for a job interview at Brown & Brown UK
✨Know Your Claims
Make sure you brush up on your knowledge of commercial insurance claims. Be prepared to discuss specific types of claims you've handled in the past, as well as the processes involved from notification to settlement.
✨Familiarise Yourself with the Company
Research Berkeley Insurance Group and understand their values, services, and market position. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle complex or difficult claims. Think of examples from your previous experience where you successfully navigated challenges and achieved positive outcomes.
✨Highlight Your Communication Skills
As a Commercial Claims Handler, you'll need to liaise with clients, insurers, and other parties. Be ready to demonstrate your ability to communicate effectively and build relationships, as this is crucial for success in the role.
