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- Tasks: Lead a dynamic team in delivering top-notch commercial insurance services.
- Company: Join a fast-growing, ambitious insurance business in East Grinstead.
- Benefits: Negotiable salary, career development, and a supportive work environment.
- Why this job: Make a real impact by driving growth and client satisfaction in a thriving team.
- Qualifications: Experience in commercial insurance and strong leadership skills required.
- Other info: Opportunity to build market relationships and enhance operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
This is a fantastic opportunity for an experienced Commercial Insurance professional to join an ambitious and fast-growing business, leading a diligent & hard-working team and helping to continue and further improve the high standards of work & service to our clients.
The Commercial Team Manager leads the East Grinstead office, overseeing client delivery, team performance and income growth. This role combines people leadership, operational management, and technical insurance expertise to ensure the office consistently meets targets while providing exceptional service to clients.
Purpose of the Role:
- Drive revenue growth and client retention in the East Grinstead Commercial team.
- Provide clear, accountable leadership to ensure a motivated, high-performing team.
- Build and maintain strong market relationships with insurers and underwriters to secure competitive terms for clients.
- Safeguard operational efficiency and compliance with company standards, ensuring the East Grinstead office contributes positively to the wider Brown & Brown UK business.
Key Responsibilities:
- Team Leadership & Management
- Lead, motivate and develop the commercial team, setting clear expectations and providing regular feedback and appraisals.
- Manage workflow allocation, holiday cover, sickness absence and overall resourcing to maintain service standards.
- Train and develop staff to build capability and succession.
- Client Service & Retention
- Oversee delivery of a high-quality broking and advisory service, ensuring accuracy and timeliness of all client documentation.
- Provide technical insurance guidance and risk management advice where required.
- Support clients with claims and ensure complaints are handled in line with company procedures.
- Commercial Performance
- Contribute to the achievement of sales forecasts, renewal income and budget targets.
- Proactively identify and convert new business opportunities with existing and prospective clients.
- Negotiate effectively with underwriters to secure favourable outcomes for clients and the business.
- Operational Excellence & Compliance
- Ensure all work adheres to company procedures, compliance requirements and professional standards.
- Maintain effective communication within the team, across offices and with the wider leadership group.
- Support credit control activities and ensure financial processes are adhered to.
Key Objectives:
- Achieve and exceed income targets for the East Grinstead office.
For more information please apply online or contact Dan Hurley.
Commercial Insurance Team Manager in East Grinstead employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance Team Manager in East Grinstead
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but also for their team. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. The more you rehearse, the more natural you’ll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Commercial Insurance Team Manager in East Grinstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Commercial Insurance Team Manager role. Highlight your leadership experience and any relevant achievements in client service and team management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific examples of how you've driven revenue growth or improved team performance in previous roles.
Showcase Your Technical Expertise: Since this role requires technical insurance knowledge, don’t forget to mention any relevant qualifications or experiences. This will show us that you’re not just a people manager but also someone who understands the ins and outs of commercial insurance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Brown & Brown UK
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the latest trends, regulations, and challenges in the industry. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Commercial Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you set expectations, provided feedback, and developed staff capabilities.
✨Client-Centric Mindset
Be ready to discuss how you've maintained strong client relationships and ensured high-quality service delivery. Think of specific instances where you've gone above and beyond for clients, as this will highlight your commitment to client retention and satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and operational management abilities. Practice articulating how you would handle various situations, such as managing workflow during peak times or resolving client complaints effectively.
