At a Glance
- Tasks: Assist clients with renewals, manage relationships, and deliver outstanding service.
- Company: Dynamic team in East Grinstead focused on client care and support.
- Benefits: Negotiable salary, holiday, pension, flexible benefits, and professional qualification funding.
- Other info: Hybrid working available and excellent career progression opportunities.
- Why this job: Join a passionate team and make a real impact in client-focused insurance.
- Qualifications: 2+ years in Account Handling, strong communication skills, and ideally Cert CII qualified.
The predicted salary is between 31500 - 38500 £ per year.
Location: East Grinstead (Hybrid working available if desired)
As part of our ongoing commitment to looking after our clients & team, we are looking to appoint a Commercial Account Handler, working out of our office in East Grinstead. The new hire will help ensure that workloads remain balanced and clients receive the service level they are used to.
This role is designed to assist clients with day-to-day requirements (MTA’s, document queries, SME renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations.
The day to day:
- Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them
- Proactively develop a pipeline of referrals from existing clients to obtain new business
- Working with clients to expand and develop their coverage to ensure they have the right cover
- Liaising with the broking and support team to ensure all documentation is accurate
- Actively negotiating with Underwriters as required to secure the best terms
- Working in a compliant and timely manner on all cases
- Ensuring retention levels and income targets are achieved
- Working with the regional management team to achieve business objectives and support with the development of colleagues
What’s on offer:
- A highly passionate and motivated team that look after each other as well as their clients
- A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme
- Full support (including funding) for professional qualifications (post probation)
About you:
- You’ll have 2+ years’ experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Commercial Combined, Business Interruption, Material Damage and Liability)
- Ideally, you’ll be Cert CII Qualified and be looking to progress within a client-focused organisation
- A well-developed skill set that includes high level communication (written, verbal, video), interpersonal, stakeholder management, organisational and IT skills coupled with a keen eye for detail
- Previous experience with Acturis is highly beneficial
- Able to interpret policy wordings and draw accurate conclusions
- A full driving licence would be beneficial for future client visits
For more information please apply online or contact Dan Hurley.
Commercial Account Handler in East Grinstead employer: Brown & Brown UK
Brown & Brown UK is an excellent employer, offering a supportive and dynamic work environment in Borehamwood where you can thrive as a Client Onboarding & Conversion Coordinator. With benefits such as 23 days of holiday, life assurance, and private health care, the company prioritises employee well-being and growth, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Handler in East Grinstead
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Brown & Brown UK). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Brown & Brown UK. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Commercial Account Handler in East Grinstead
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Brown & Brown UK.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Brown & Brown UK. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Brown & Brown UK
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Brown & Brown UK to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Brown & Brown UK, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Brown & Brown UK's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
