At a Glance
- Tasks: Provide top-notch service to customers while maximising sales opportunities.
- Company: Dynamic insurance company with a meritocratic culture that values self-starters.
- Benefits: Negotiable salary, bonus, 25 days holiday, pension, and professional development support.
- Other info: Diverse workplace with excellent career growth and training opportunities.
- Why this job: Join a supportive team and make a real difference in customer experiences.
- Qualifications: 12 months of sales or customer service experience; insurance knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Location: Crewe (On-site)
Package: £Negotiable + Bonus + Benefits
This is a great opportunity to become a valued member of our Personal Lines Insurance team based in Crewe. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities.
About You
The successful applicants should have at least 12 months sales or customer service experience. Insurance experience is desirable, but this is not essential and product training will be provided. You’ll be a good communicator and have strong numerical and verbal skills.
The Day To Day
- Deliver excellent customer service to all customers
- Uphold the company’s mission statement and values
- Responsible for the achievement of individual income target
- The achievement of new business case count and retention targets
- Maximising sales opportunities by proactively selling and securing additional business
- Raising underwriting concerns and rating risks appropriately
- Accurately complete administrative tasks such as post, diary as well as account and insurer queries
- Securing a consistent pass rate on all call observations
- Awareness of complaint handling – Being able to resolve minor customer complaints and being fully aware of the company complaints process
- Liaise and build relationships with insurers and customers – both internally and externally
- General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service
The Rewards
A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)). Full support for your professional development (including fully funded qualifications).
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Personal Lines Sales Executive in Crewe employer: Brown & Brown UK
Join a dynamic team in Crewe where your contributions are recognised and rewarded in a culture that champions meritocracy. As a Personal Lines Sales Executive, you'll enjoy a competitive salary, generous benefits including 25 days holiday, and opportunities for professional development with fully funded qualifications. Our commitment to diversity and inclusion ensures a supportive environment where you can thrive and make a meaningful impact on our customers' lives.
