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- Tasks: Manage the renewal process for commercial insurance clients and ensure client satisfaction.
- Company: Dynamic insurance company based in Orpington with a focus on growth.
- Benefits: Negotiable salary, pension, holiday perks, and additional discounts.
- Why this job: Join a fast-paced team and make a real impact on client retention and service.
- Qualifications: Experience in renewals or client management, preferably in insurance or financial services.
- Other info: Opportunity for career development and coaching within a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Commercial Renewals Manager Location – Orpington Salary – Negotiable + benefits We are looking for a Renewals Manager to support our Commercial Business division based out of the Orpington office location. The Renewals Manager will play a central role in overseeing the end-to-end renewal process for our commercial insurance clients. Working closely with account executives, underwriters, and support teams, you will ensure a seamless and efficient renewal cycle, balancing client needs with business objectives. You will need to be dynamic, organised, and results-driven, with a proven track record in managing renewal processes and a strong focus on customer retention and satisfaction. This role will suit someone who thrives in a structured yet fast-paced environment, understands commercial insurance, and is passionate about delivering exceptional service while driving retention and growth. Key Responsibilities Oversee and manage the renewal process for commercial insurance clients, ensuring accuracy, timeliness, and compliance. Coordinate with account managers, underwriters, and brokers to deliver competitive renewal terms and retain key business. Lead and support the renewals team, ensuring processes are followed consistently and effectively. Monitor client portfolios, track retention KPIs, and identify opportunities for upselling or cross-selling additional products. Implement initiatives to improve client experience and streamline renewal workflows. Support strategic planning for renewals, including forecasting and performance analysis. Ensure compliance with regulatory requirements and internal quality standards. Provide coaching, training, and development opportunities for team members. Act as an escalation point for complex or high-value renewals. What is on offer Negotiable basic salary Wide range of additional addon benefits and discounts (Pension, Holiday etc) What we’re Looking For Proven experience in a renewals, retention, or client management role, ideally within insurance or financial services. Strong knowledge of commercial insurance products and the renewal process. Exceptional organisational skills with attention to detail and accuracy. Excellent communication and negotiation skills, with the ability to build strong relationships
Commercial Renewals Manager employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Renewals Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Commercial Renewals Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its renewal processes. Show us that you understand their business and can bring value to their team. Tailor your answers to highlight your experience in managing renewals and driving customer satisfaction.
✨Tip Number 3
Practice your negotiation skills! As a Renewals Manager, you'll need to demonstrate your ability to secure competitive terms for clients. Role-play with a friend or mentor to get comfortable discussing pricing and terms confidently.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Commercial Renewals Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial Renewals Manager. Highlight your experience in managing renewal processes and customer retention, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for commercial insurance and how you can drive results. We love seeing candidates who can connect their skills to our mission.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving client retention rates or streamlining processes, we want to see how you've made an impact in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Brown & Brown UK
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance products and the renewal process. Being able to discuss specific examples from your past experience will show that you understand the role and can hit the ground running.
✨Showcase Your Organisational Skills
Prepare to discuss how you manage multiple tasks and priorities. Use real-life examples to demonstrate your exceptional organisational skills, as this is crucial for overseeing the end-to-end renewal process effectively.
✨Build Rapport
Practice your communication and negotiation skills before the interview. Think about how you can build strong relationships with clients and colleagues, and be ready to share examples of how you've successfully done this in the past.
✨Be Results-Driven
Highlight your track record in managing renewal processes and driving customer retention. Be prepared to discuss specific KPIs you've monitored and how you've implemented initiatives to improve client experience and streamline workflows.