At a Glance
- Tasks: Manage commercial insurance claims from start to finish, ensuring smooth processes and client satisfaction.
- Company: Join a vibrant team at a leading international insurance broker in Ipswich and Martlesham.
- Benefits: Enjoy a competitive salary, joint pension scheme, and opportunities for career progression.
- Other info: Dynamic work environment with a focus on teamwork and client relationships.
- Why this job: Kickstart your career in insurance with hands-on experience and professional growth.
- Qualifications: 5+ years in claims handling; broker experience preferred but insurer experience is welcome.
The predicted salary is between 30000 - 40000 £ per year.
Title: Commercial Claims Handler
Overview
We are currently looking for an experienced commercial insurance claims handler to join the lively and welcoming teams in Ipswich and Martlesham (nr.
Ipswich).
You will work in both offices, albeit predominantly based in Martlesham.
Our offices consists of a wealth of experience enabling the provision of independent advice and specialist expertise in various trade sectors whether it be construction, manufacturing, transport, process or the food industries.
The objective being to provide unbiased and informed choice, fantastic customer service and market buying power that delivers the right insurance protection.
In this role you will proactively manage a caseload of claims from notification through to settlement.
The role includes but is not limited to checking that cover applies, creating the necessary file/record and if applicable, keeping the Director/Account Executive/Handler up to date with the present position on various insurance claims.
This is a good long term opportunity that will suit a person looking to further their career in insurance at an international broker.
The day to day
- Handle claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.
- Produce statistics and information as required by Directors/Account Executives/Handlers on claims for clients.
- Establish links with clients, Insurers, loss adjusters, engineers and other relevant parties.
- Attend client meetings where appropriate.
- Be conversant with and adhere to the Company’s Complaints Procedures.
- Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as stipulated.
- Ensure compliance with Health and Safety legislation and requirements and to highlight and report any relevant situations.
What’s on offer
- Competitive/Negotiable salary package & additional benefits
- Joint pension contribution scheme
- Career progression
Your Experience
- Minimum 5 years working in a claims environment.
- Broker experience preferred but insurer experience considered.
- Cross claims handling experience including motor, property, transit and liability.
- Excellent understanding of insurance claims, products and wordings.
- Good IT skills and ability with systems and procedures/processes.
Commercial Claims Handler employer: Brown & Brown UK
Brown & Brown UK is an excellent employer, offering a supportive and dynamic work environment in Borehamwood where you can thrive as a Client Onboarding & Conversion Coordinator. With benefits such as 23 days of holiday, life assurance, and private health care, the company prioritises employee well-being and growth, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Claims Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Brown & Brown UK). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Brown & Brown UK. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Commercial Claims Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Brown & Brown UK.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Brown & Brown UK. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Brown & Brown UK
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Brown & Brown UK to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Brown & Brown UK, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Brown & Brown UK's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
