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- Tasks: Handle commercial insurance claims from start to finish, ensuring smooth processes and client satisfaction.
- Company: Join Berkeley Insurance Group, a leader in providing expert insurance advice and exceptional customer service.
- Benefits: Enjoy a competitive salary, joint pension contributions, and increasing annual leave with service.
- Why this job: This role offers growth opportunities in a supportive team, perfect for those seeking to advance their career.
- Qualifications: You need 2+ years of experience in commercial insurance claims handling and strong communication skills.
- Other info: Familiarity with Acturis software is a plus, enhancing your ability to excel in this role.
The predicted salary is between 36000 - 60000 £ per year.
Location: Leicester / Birmingham
Salary: Negotiable + Benefits
Overview:
Berkeley Insurance Group (part of Brown & Brown Europe) are currently looking for an experienced Commercial Claims Handler to join the professional and welcoming team based out of either the Leicester or Birmingham office. Berkeley Insurance Group’s experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection.
In this role you will be responsible for handling claims from first notification through to settlement including but not limited to checking that cover applies, creating the necessary file/record and if applicable, keeping the Director/Account Executive/Handler up to date with the present position on large, complex, difficult or appropriate claims. This is a good long term opportunity that will suit an experienced person with good cross class claims handling knowledge that is looking for the next step or to take on wider responsibilities.
The day to day:
- Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.
- Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients.
- Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.
- Attend client meetings with Account Executives when required.
- Be conversant with and adhere to the Company’s Complaints Procedures.
- Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as stipulated.
- Ensure compliance with Health and Safety legislation and requirements and to highlight and report any relevant situations.
What’s on offer:
- Competitive/Negotiable salary package & additional benefits
- Joint Pension contribution scheme
- Annual leave that rises with length of service
Your Experience:
- Requirement of at least 2+ years commercial insurance claims handling service.
- Confident handling various client insurance claims providing support and advice throughout.
- Good understanding of commercial claims, products, wordings and options.
- Acturis insurance broking software knowledge is an advantage.
Commercial Claims Handler employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of commercial claims that Berkeley Insurance Group handles. Understanding their processes and the common challenges faced in these claims will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who have experience in commercial claims. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous claims handling experiences in detail. Be ready to share specific examples of how you've successfully managed complex claims, as this will showcase your expertise and problem-solving skills.
✨Tip Number 4
Research the company culture at Berkeley Insurance Group. Understanding their values and work environment will allow you to tailor your approach and show how you would be a great fit for their team.
We think you need these skills to ace Commercial Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance claims handling. Include specific examples of claims you've managed, the outcomes, and any relevant software knowledge, such as Acturis.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your 2+ years of experience and how it aligns with Berkeley Insurance Group's objectives. Be sure to express your enthusiasm for the position.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as negotiation, client communication, and report production. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in claims handling.
How to prepare for a job interview at Brown & Brown UK
✨Showcase Your Claims Handling Experience
Make sure to highlight your previous experience in commercial claims handling. Be prepared to discuss specific cases you've managed, the challenges you faced, and how you resolved them. This will demonstrate your expertise and confidence in the role.
✨Understand the Company and Its Values
Research Berkeley Insurance Group and understand their mission, values, and the services they offer. Being able to articulate why you want to work for them and how you align with their objectives will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think of examples where you had to negotiate settlements or handle complex claims, and be ready to explain your thought process during those situations.
✨Demonstrate Strong Communication Skills
As a Commercial Claims Handler, you'll need to communicate effectively with clients, insurers, and other stakeholders. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you build relationships with clients and manage expectations.
