Commercial Account Handler

Commercial Account Handler

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist clients with renewals, quotations, and manage key relationships daily.
  • Company: Join a thriving Commercial Insurance Team in Stockport, dedicated to exceptional client service.
  • Benefits: Enjoy a negotiable salary, pension, and fully funded professional development opportunities.
  • Why this job: Be part of a supportive culture focused on growth, teamwork, and achieving business objectives.
  • Qualifications: Experience in Commercial Insurance, strong communication, negotiation, and IT skills required.
  • Other info: On-site role with opportunities for career advancement and skill development.

The predicted salary is between 36000 - 60000 £ per year.

Position – Commercial Account Handler Location – Newbury Salary – Negotiable benefits Overview: We are currently looking for an experienced Commercial Account Handler to join the welcoming team in Newbury. Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE) and the wider Team. In this role you will be responsible for handling commercial & corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge and looking for the next step or to take on wider responsibilities. The day to day: Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE. Proactively support AE’s through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain. Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE. This will include research of Credit Safe, Google, website etc. and produce documentation in agreed format In advance of new business visit obtain quotations for possible up sales (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed Obtain quotations for agreed ‘up sales’ (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in review document Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document. Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client’s insurance needs. Provide high level administration and customer support to another colleague on occasions, as directed by the Commercial Administration Team leader What’s on offer: Competitive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 2 years commercial insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Excellent understanding of Commercial Insurance products and insurance options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence41bf1e1f-b16b-4260-a40a-17c77a06fd15

Commercial Account Handler employer: Brown & Brown UK

Join our dynamic Stockport team as a Commercial Account Handler, where we prioritise professional growth and exceptional client service. With a supportive work culture that encourages development through fully funded qualifications and a focus on achieving business objectives, you'll thrive in an environment that values your contributions. Enjoy a competitive salary and comprehensive benefits while working alongside experienced professionals dedicated to delivering the best outcomes for our clients.
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Contact Detail:

Brown & Brown UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler

✨Tip Number 1

Familiarise yourself with the Commercial Insurance market. Understanding the nuances of different policies and coverage options will help you engage confidently with clients and stakeholders during interviews.

✨Tip Number 2

Brush up on your negotiation skills. Since the role involves negotiating with underwriters, showcasing your ability to negotiate effectively can set you apart from other candidates.

✨Tip Number 3

Network within the industry. Attend local insurance events or join online forums to connect with professionals in the field. This can lead to valuable referrals and insights that may help you in the application process.

✨Tip Number 4

Demonstrate your IT proficiency. Be prepared to discuss your experience with broking platforms like Acturis, as well as your skills in Word and Excel, to show that you're ready to hit the ground running.

We think you need these skills to ace Commercial Account Handler

Commercial Insurance Knowledge
Client Relationship Management
Negotiation Skills
Sales Skills
Attention to Detail
Communication Skills
Written Communication
Verbal Communication
Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Experience with Broking Platforms (e.g., Acturis)
Time Management
Problem-Solving Skills
Compliance Awareness
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance. Emphasise your skills in client management, negotiation, and any specific software you’ve used, like Acturis.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your background aligns with their needs, particularly in managing client relationships and delivering excellent service.

Highlight Key Skills: In your application, clearly outline your communication, negotiation, and IT skills. Provide examples of how you've successfully managed client accounts or contributed to business growth in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.

How to prepare for a job interview at Brown & Brown UK

✨Know Your Commercial Insurance Basics

Make sure you have a solid understanding of the commercial insurance market. Brush up on key terms and concepts, as well as recent trends in the industry. This will help you demonstrate your knowledge and show that you're serious about the role.

✨Prepare for Scenario Questions

Expect to be asked how you would handle specific situations, such as managing client relationships or negotiating with underwriters. Think of examples from your past experience that showcase your problem-solving skills and ability to deliver outstanding service.

✨Showcase Your Communication Skills

Since the role requires clear communication with stakeholders at all levels, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've effectively communicated in previous roles, especially in challenging situations.

✨Demonstrate Your IT Proficiency

Familiarise yourself with the software and tools commonly used in the industry, such as Word, Excel, and any broking platforms like Acturis. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.

Commercial Account Handler
Brown & Brown UK
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  • Commercial Account Handler

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-04

  • B

    Brown & Brown UK

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