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For Companies At a Glance
- Tasks: Manage client claims and provide expert advice to ensure smooth operations.
- Company: Join County Insurance Consultants, part of the Brown & Brown Insurance group, known for its meritocratic culture.
- Benefits: Enjoy a negotiable salary, pension, 25 days holiday, and ongoing development opportunities.
- Why this job: Be a key player in enhancing client service and driving innovative solutions in a supportive environment.
- Qualifications: Knowledge of Commercial Insurance and strong communication skills are essential.
- Other info: We celebrate diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
We are part of Brown & Brown Insurance group. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Location: Llandudno (On-site)
Package: Negotiable salary + Benefits
We’re strengthening our Claims function within BIS to ensure we continue to provide outstanding service to our clients and colleagues. You’ll be responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters.
The Day To Day
- Main point of contact for all general/strategic claims issues.
- Manage a Delegated Authority claims management system related to the Professional Indemnity Insurance scheme.
- Generate additional revenue through claims value-added services.
- Understand clients’ business and claims management needs, and look for innovative solutions to meet those needs through ongoing client service.
- Understand the client’s business, insurance risks, and exposures.
- Analyze and report on claims experience, including executive summaries, ‘what if’ analysis, and triangulation, and deliver presentations to clients.
- Lead and deliver end-to-end ongoing client service, adhering to policies, procedures, and service standards.
The Benefits
A negotiable basic salary plus standard benefits (Pension, DIS, 25 days holiday + Bank Holidays). A culture focused on ongoing staff development, including funded qualifications. Opportunity to be a core part of our Claims proposition and contribute to its development.
About You
- Good understanding of the claims market with a broad knowledge of Commercial Insurance, including Liability, Motor, Property, and Professional Risks.
- Effective communication and influencing skills at all levels, including directors.
- Strong analytical, IT, and communication skills (verbal, written, video) with a client-first mindset.
We are an Equal Opportunity Employer. We pride ourselves on our team’s diversity and seek diversity in our applicants.
Claims Handler employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the specific claims management systems used in the industry, especially those related to Professional Indemnity Insurance. This knowledge will not only help you understand the role better but also demonstrate your commitment and readiness to hit the ground running.
✨Tip Number 2
Brush up on your analytical skills by practising how to interpret claims data and create executive summaries. Being able to present this information clearly will set you apart during interviews, showing that you can effectively communicate complex ideas to clients.
✨Tip Number 3
Research County Insurance Consultants Limited and their approach to client service. Understanding their company culture and values will allow you to tailor your conversations and show how you align with their mission of providing outstanding service.
✨Tip Number 4
Network with professionals in the insurance industry, particularly those who work in claims handling. Engaging with others in the field can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Handler. Familiarise yourself with the key tasks mentioned in the job description, such as managing claims services and providing technical advice.
Tailor Your CV: Customise your CV to highlight relevant experience in claims management and commercial insurance. Emphasise your analytical skills and any previous roles where you demonstrated effective communication and client service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the claims market and your ability to meet clients' needs. Use specific examples from your past experiences to illustrate how you can contribute to the company's success.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at Brown & Brown UK
✨Research the Company
Before your interview, take some time to understand County Insurance Consultants Limited and its place within the Brown & Brown Insurance group. Familiarise yourself with their values, culture, and recent developments in the claims market to show your genuine interest.
✨Demonstrate Your Knowledge of Claims
Be prepared to discuss your understanding of the claims market, particularly in areas like Commercial Insurance, Liability, and Professional Risks. Highlight any relevant experience you have and how it can benefit the company.
✨Showcase Your Analytical Skills
Since the role involves analysing claims experience and delivering presentations, be ready to provide examples of how you've used analytical skills in previous roles. Discuss any tools or methods you’ve employed to analyse data effectively.
✨Prepare for Client-Focused Scenarios
Think of examples where you've successfully managed client relationships or resolved issues. Be ready to discuss how you would approach understanding a client's business needs and providing innovative solutions in the context of claims management.
