At a Glance
- Tasks: Handle commercial claims, assist clients, and negotiate settlements with insurers.
- Company: Join Marshall Wooldridge, a company dedicated to exceptional client care.
- Benefits: Enjoy a negotiable salary, 25 days holiday, and flexible benefits.
- Why this job: Great opportunity for growth in a supportive environment focused on professional development.
- Qualifications: Experience in commercial insurance and strong communication skills are essential.
- Other info: Access fully funded professional qualifications after probation.
The predicted salary is between 36000 - 60000 £ per year.
Commercial Claims Handler
Location: Rawdon
Salary: £Negotiable + benefits
We’re looking to add a Commercial Claims Handler to the team at Marshall Wooldridge to ensure we provide the highest level of client care should they need to make a claim.
This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement.
This is a good long term opportunity that will suit a person with either existing claims handling knowledge or someone looking to progress into claims and take on wider responsibilities.
The day to day:
- Handle a range of claims allocated, liaising with clients, loss adjusters and insurers to ensure all relevant documentation/information is gathered at the earliest opportunity, advising clients on procedures, next steps and how best their policy can respond, where appropriate, advocating on the client\’s behalf and negotiating settlement with insurers.
- Building close and longstanding relationships with clients, attending client visits, claims reviews, and loss adjuster investigations etc.
- Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients.
- Establish close links with Insurers, loss adjusters, engineers and other relevant parties.
What’s on offer:
An excellent working environment where looking after our clients is prioritised
A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)
Flexible Benefits and access to the annual company share save scheme (both post probation)
An environment where ongoing professional development is taken seriously with ongoing training and development and access to fully funded professional qualifications (post probation)
Your Experience:
- You’ll have sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment.
- Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
- You\’ll have a sound working knowledge of general claims procedures and the likely procedures of various insurers to enable you to advise client\’s on likely next steps and how best to proactively manage their claim.
- Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs.
Claims Handler employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarize yourself with the specific types of commercial claims mentioned in the job description, such as property, motor, and liability claims. Understanding these areas will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Attend industry events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your experience with client communication and negotiation skills. Think of specific examples where you've successfully managed client relationships or resolved disputes, as these are crucial for the role.
✨Tip Number 4
Research Marshall Wooldridge and their approach to client care. Being able to articulate how your values align with theirs can set you apart from other candidates and show your genuine interest in the position.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Claims Handler position. Understand the key responsibilities and required skills, such as knowledge of commercial insurance and claims procedures.
Tailor Your CV: Customize your CV to highlight relevant experience in claims handling or commercial insurance. Emphasize your communication, negotiation, and stakeholder management skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client care and your ability to handle claims effectively. Mention specific examples from your past experiences that demonstrate your skills and how they align with the job requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brown & Brown UK
✨Show Your Knowledge of Commercial Insurance
Make sure to brush up on your understanding of commercial insurance policies and claims procedures. Be prepared to discuss specific examples from your experience that demonstrate your knowledge and how it can benefit the company.
✨Demonstrate Strong Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly and confidently. Use examples to showcase your verbal and written communication skills, especially in client interactions.
✨Prepare for Negotiation Scenarios
Think about past experiences where you had to negotiate settlements or advocate for clients. Be ready to discuss your approach and the outcomes, as negotiation is a key part of the role.
✨Emphasize Relationship Building
Highlight your ability to build and maintain relationships with clients and stakeholders. Share examples of how you've successfully managed client expectations and fostered long-term partnerships in previous roles.