Strategic CSR & Social Value Lead in Borehamwood

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. You are applying for a role with HFIS Limited – the group behind trusted brands such as mydeposits, Total Landlord Insurance, Property Redress, Landlord Action and Hamilton Fraser. HFIS Limited is part of Brown & Brown (Europe) Limited.

Working options: office-based with optional rotational remote working in line with divisional.

Working pattern: full time.

Working hours: 37.5 (Monday – Friday) hours per week.

Reports to: Director, Risk & Compliance.

What We’re Looking For

We’re looking for an experienced and passionate Corporate and Social Responsibilities Lead to shape and drive the next chapter of our CSR and Social Value agenda. This is a pivotal role responsible for designing and delivering a strategy that not only aligns with our business goals but also creates meaningful and measurable impact for our communities, customers, and teammates. If you thrive on building partnerships, influencing change, and turning strategic commitments into real outcomes, we’d love to hear from you.

This is an exciting opportunity to steer a strategic agenda that directly influences our reputation, tender success, community footprint, and long-term sustainability goals. You’ll have the autonomy to shape impactful initiatives and the support of a business committed to doing the right thing.

Some Of The Things You’ll Get Up To

As our CSR Lead, you’ll take ownership of the company’s Social Value and CSR strategy, ensuring we’re compliant, competitive, and consistently delivering positive impact. You will:

• Develop and implement a Social Value and CSR strategy aligned with business priorities and public procurement requirements (including PPN 002).
• Lead a diverse portfolio of social value initiatives, from volunteering programmes to community partnerships.
• Build and manage a robust monitoring and reporting framework, using KPIs and metrics to track and demonstrate impact.
• Partner with local organisations, charities, and third-sector bodies to enhance community outcomes.
• Provide expert input into tender responses, ensuring our social value commitments are compelling and deliverable.
• Establish and coordinate an internal network of Social Value Champions to embed initiatives across the business.
• Analyse and report on social value data to inform decision-making and future strategy.
• Promote our achievements across internal and external channels.
• Identify and mitigate risks associated with social value delivery, ensuring ethical and compliant practice.

We’d Like You To Have

• Extensive experience in Social Value, CSR, sustainability, or community engagement.
• Demonstrable experience in designing, delivering, and measuring impactful social value or volunteering programmes.
• Strong stakeholder management skills, with confidence engaging across internal teams and external partners.
• Excellent communication and presentation skills.
• Strong organisational and project management abilities.
• Analytical capability, including experience managing impact data.
• Solid understanding of UK Social Value frameworks, public procurement requirements, and ESG principles.
• Professional certifications in CSR, Sustainability, or Project Management (desirable).

Personal Attributes

• Detail-oriented with a passion for measurable impact.
• Ethical, committed, and values-led.
• Highly organised with the ability to work under pressure and balance multiple projects.
• Proactive, innovative, and able to shape and influence strategy.
• Collaborative and confident working both independently and as part of a broader team.

Benefits

• 28 days holiday + UK bank holidays.
• Life assurance.
• Private health care for you and dependents.
• Employee assistance programme, including GP line, cashback for treatments, advice line.
• Season ticket loan.
• Rental deposit loan.
• Annual leave purchase scheme.
• As part of the HFIS Group, access to discounted personal insurance is available.
• At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time.
• As a teammate you will also benefit from a wide variety of high-quality in-house and external training.
• We have a relaxed and friendly environment, and our dress code reflects this.
• We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.