At a Glance
- Tasks: Assist the legal team with administrative tasks and client communication.
- Company: Join a leading eviction and housing law specialist in a supportive environment.
- Benefits: Enjoy 23 days holiday, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to attend legal seminars and develop your career.
- Why this job: Gain hands-on experience in a busy legal setting while helping clients navigate their legal journeys.
- Qualifications: Strong English, customer service skills, and attention to detail are essential.
The predicted salary is between 25000 - 32000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. You are applying for a role with Landlord Action part of HFIS Limited – the group behind trusted brands such as mydeposits, Total Landlord Insurance, Property Redress, and Hamilton Fraser. HFIS Limited is part of Brown & Brown (Europe) Limited.
Working options: Office-based with optional rotational remote working in line with divisional requirements / office based.
Working pattern: Full time.
Working hours: 37.5 (Monday – Friday) hours per week.
Reports to: Practice Manager.
What We’re Looking For: Our Landlord Action Team is one of the UK’s best-known eviction and housing law specialists and as a Paralegal you will be assisting the legal team with everyday administrative responsibilities, therefore attention to detail and the ability to work in a fast-paced environment is a must. You’ll be working closely with our caseworkers, so you’ll be a natural at working in a team, cooperating with others and building effective working relationships. As a Paralegal, you’ll be contacting clients, providing updates and answering enquiries, so we need people who are passionate about delivering excellent customer service. This opportunity will provide you with the chance to learn new systems and see what it’s like to work in a busy legal environment, so a can-do attitude is essential.
Some Of The Things You'll Get Up To:
- Opening post, scanning and uploading to the correct files using the case management system
- Managing all client enquiries in line with service level agreements
- Maintaining contact with clients throughout the legal process
- Monitoring internal mailboxes, responding and forwarding emails to the correct person(s) when needed and recording on the case management system
- Carrying out billing and invoicing tasks
- Using our case management system to carry out administrative tasks and record information
- Attending legal seminars and events on behalf of Landlord Action
- Carrying out administrative duties requested by the Management Team
We’d Like You To Have:
- An excellent level of English, together with strong numerical and communication skills
- Excellent customer service skills
- Attention to detail ensuring that high standards of quality are consistently maintained
- Drive and self-determination with the ability to find and implement solutions to problems
- Ability to plan and organise making effective use of time and resources
- Sound knowledge of Microsoft Office packages including Excel, Word and PowerPoint and the ability to learn new systems and processes as required
Benefits: 23 days holiday + UK
Paralegal in Borehamwood employer: Brown & Brown UK
At Landlord Action, part of HFIS Limited, we pride ourselves on fostering a meritocratic culture that values self-starters and commitment to customer satisfaction. Our office-based environment, with the flexibility of rotational remote working, encourages collaboration and personal growth, while our focus on professional development ensures that you will gain invaluable experience in the legal field. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all within a supportive and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Paralegal in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to current employees at Landlord Action or similar firms on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of eviction and housing law. Show us you’re passionate about the field and ready to dive into the fast-paced environment we thrive in.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for clients. We love candidates who can demonstrate their commitment to excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Paralegal in Borehamwood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Paralegal role. Highlight any relevant experience, especially in legal environments or customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail:Since attention to detail is key for this position, make sure your application is free from typos and errors. Double-check everything before hitting send – we appreciate precision!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Brown & Brown UK
✨Know Your Stuff
Before the interview, make sure you understand the basics of eviction and housing law. Brush up on relevant terminology and recent changes in legislation. This will show your potential employer that you're genuinely interested in the field and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since the role involves a lot of client interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a client or resolve an issue. This will demonstrate your passion for delivering excellent service.
✨Demonstrate Attention to Detail
Given the nature of the work, attention to detail is crucial. During the interview, highlight instances where your meticulousness made a difference in your previous roles. You could even mention how you manage tasks like billing or document management accurately.
✨Be a Team Player
The job requires working closely with caseworkers, so it's important to convey your ability to collaborate effectively. Share examples of how you've successfully worked in teams before, focusing on your communication skills and how you build relationships with colleagues.
