Client Support Administrator in Blackburn
Client Support Administrator

Client Support Administrator in Blackburn

Blackburn Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch admin support and assist with client policy management.
  • Company: Join a leading health insurance intermediary with a supportive culture.
  • Benefits: Negotiable salary, bonuses, private medical, and professional development funding.
  • Why this job: Make a real difference in clients' lives while growing your career.
  • Qualifications: Strong admin skills and knowledge of healthcare products are essential.
  • Other info: Dynamic team environment with opportunities for training and career advancement.

The predicted salary is between 36000 - 60000 £ per year.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Location: Blackburn

Package: £Negotiable + Bonus + Benefits

Brown & Brown Health & Employee Benefits are a leading intermediary specialising in employee benefits, including healthcare and group risk solutions. We are looking to add to our Sales Support team in Darwen to ensure our clients receive the best service possible and we maintain our level of support to our network of consultants.

We’ve been looking after our clients’ needs for over 25 years and you will be working as part of a dedicated team to provide support across a range of products such as Private Medical Insurance, Cash Plans, Travel Insurance, Health Screens and more.

The Day To Day

  • Providing high level administrative support to Consultants
  • Assisting with the management of policy memberships and liaising directly with insurers (adding/removing members, personal details changes etc.)
  • Provide assistance with the day to day operations of the office (post, filing, data entry and ensuring all documentation is issued on time and correctly)
  • Updating and maintaining our CRM system
  • Ensure all data is handled securely and in line with GDPR and associated rules and regulations.
  • Liaise with key stakeholders to maintain accurate records (Insurers, Consultants, Internal Management)
  • Maintain competencies compliant with FCA regulations

The Rewards

  • A negotiable basic salary coupled with all the normal benefits (Pension, Holiday, DIS) as well as Private Medical, Cashplan and access to the annual share save scheme
  • A fantastic working and team focused environment with full support for ongoing professional development (including funding for qualifications – post probation)

About You

  • A working knowledge of the healthcare industry/products such as Private Medical Insurance, Health Cash Plans, Travel Insurance, Health Screening and associated pieces - Essential for this role
  • You’ll have strong administrative skills, ideally developed within an insurance or financial services organisation with working knowledge of Microsoft products (Word, Excel, etc)
  • You’ll have a can do attitude and always be happy to assist our key stakeholders with their requirements
  • Your skillset should include strong Communication (Written, Verbal, Video), Administrative, Time Management and IT skills
  • Strong attention to detail
  • The availability to travel occasionally to other base offices or alternative location for the purpose of training or meetings

For more information please apply online or contact Dan Hurley on 07919 225557.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Client Support Administrator in Blackburn employer: Brown & Brown UK

At Brown & Brown Health & Employee Benefits, we pride ourselves on fostering a meritocratic culture that values self-starters and prioritises customer satisfaction. Located in Blackburn, our Client Support Administrator role offers a supportive team environment, competitive salary, and comprehensive benefits including private medical insurance and professional development opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
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Contact Detail:

Brown & Brown UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Support Administrator in Blackburn

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching the company culture and values. Show us how your skills align with our commitment to customer service and teamwork.

✨Tip Number 3

Practice common interview questions, but also be ready for situational ones. Think about how you've handled challenges in previous roles and be ready to share those stories!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us you're genuinely interested in the role.

We think you need these skills to ace Client Support Administrator in Blackburn

Administrative Skills
Knowledge of Healthcare Products
Microsoft Office Suite (Word, Excel)
Communication Skills (Written, Verbal, Video)
Time Management
Attention to Detail
Data Entry
CRM System Management
GDPR Compliance
FCA Regulations Knowledge
Stakeholder Liaison
Problem-Solving Skills
Teamwork
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Client Support Administrator role. Highlight your experience in healthcare and insurance, and showcase those strong administrative skills we’re looking for.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your can-do attitude and how you can assist our key stakeholders.

Showcase Your Skills: Don’t forget to highlight your communication and IT skills in your application. We want to see how you can manage data securely and maintain accurate records, so give us examples!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Brown & Brown UK

✨Know Your Stuff

Make sure you brush up on your knowledge of healthcare products like Private Medical Insurance and Health Cash Plans. Being able to discuss these topics confidently will show that you're serious about the role and understand what the company does.

✨Show Off Your Admin Skills

Prepare examples of your strong administrative skills, especially if you've worked in insurance or financial services before. Think about specific tasks you've handled, like managing data entry or liaising with stakeholders, and be ready to share those experiences.

✨Communicate Clearly

Since communication is key in this role, practice articulating your thoughts clearly. Whether it's written, verbal, or even video, being able to convey your ideas effectively will make a great impression on the interviewers.

✨Be Ready to Discuss GDPR

Familiarise yourself with GDPR regulations and how they apply to handling client data. Being knowledgeable about data security will demonstrate your attention to detail and commitment to compliance, which is crucial for this position.

Client Support Administrator in Blackburn
Brown & Brown UK
Location: Blackburn

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