Brown & Brown UK is seeking a Regional Head of Quality Assurance (Retail Broking) to drive quality and compliance across the regional retail operations, aligning with the group QA strategy and elevating customer experience.
You will lead regional QA teams, oversee complaints handling, partner with compliance to maintain governance, monitor service quality, support the regional MDs, and report performance to senior leadership.
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Regional QA Leader β Retail Broking in Billericay employer: Brown & Brown UK
Brown & Brown UK is an excellent employer, offering a supportive and dynamic work environment in Borehamwood where you can thrive as a Client Onboarding & Conversion Coordinator. With benefits such as 23 days of holiday, life assurance, and private health care, the company prioritises employee well-being and growth, making it an attractive place for those seeking meaningful and rewarding employment.