Job Title: Commercial Claims Handler Location: Belfast Executive Director - Claims Managing all classes of Commercial Claims as required within the Claims Team. To provide a complete professional service to all clients whilst always maintaining regulatory compliance. Deliver planned performance and service standards to ensure customers are provided with an excellent customer experience in addition to being innovative and proactive when dealing with all aspects of customer & third-party claims. Provide clear and accurate claims advice to clients and people claiming on their policies. Project manage claims on a case load basis – from FNOL to completion. Liaise with policy holders and insurance companies on a daily basis. Identify potential cover issues or indicators of fraud and acting in accordance with company stated guidelines to deal with such claims. Develop and maintain networks/formal channels within and outside the Company to gain information and develop own breadth of awareness and understanding Ensure the adherence to company policies and procedures. Liaise with the Corporate Team to deal with all claims and provide information on the impact on future business. Ensure the highest standards of customer care and service. Create and update both computer and paper-based records. Keep abreast of and assess the impact of external (such as legal and regulatory) changes as they relate to the role Salary (negotiable depending on qualifications and experience). ~ Hours of work are Monday to Friday 9:00 a.m. – 25 days annual leave plus 11 statutory days. ~ Company Pension Schemes ~ The postholder will be required to undertake such internal and/or external training as deemed necessary by the company. Previous experience within Claims is required to be considered for this role Flexible and adaptable to change Knowledge & Ability (any staff involved in any aspect of Insurance Distribution) knowledge of terms and conditions of policies offered, including ancillary risks covered by such policies knowledge of applicable laws governing the distribution of insurance products, such as consumer protection law, relevant tax law and relevant social and labour law knowledge of claims handling knowledge of complaints handling knowledge of the insurance market necessary financial competence For more information please apply online or contact Dan Hurley.
Commercial Claims Technician - Insurance in Belfast employer: Brown & Brown UK
Brown & Brown UK is an excellent employer, offering a supportive and dynamic work environment in Borehamwood where you can thrive as a Client Onboarding & Conversion Coordinator. With benefits such as 23 days of holiday, life assurance, and private health care, the company prioritises employee well-being and growth, making it an attractive place for those seeking meaningful and rewarding employment.
