Business Analyst in Basildon

Key Responsibilities

• 1. Requirement Gathering (Primary Focus)
• Work with stakeholders across the business to gather, document, and validate requirements for change initiatives
• Translate business needs into clear, structured requirements suitable for delivery teams
• Challenge and refine requirements to ensure clarity, completeness, and alignment to business objectives
• Maintain traceability between requirements, testing, and delivered outcomes
• 2. Documentation & Artefact Management (Primary Focus)

• Produce and maintain high-quality project documentation, including

• Business Requirement Documents (BRDs)
• Test logs and test tracking documentation
• Entry and exit criteria for testing phases
• Ensure all documentation is clear, structured, and consistent across projects
• Own version control and governance of project artefacts
• 3. Testing Coordination
• Coordinate testing activities across multiple stakeholders and teams
• Ensure test plans are defined, agreed, and executed in line with requirements
• Manage test progress, defect tracking, and resolution follow-up
• Act as the central point of coordination between business testers and delivery teams
• 4. Process Mapping & Improvement (Project-Specific)
• Capture and document current state (AS-IS) processes
• Support the design and documentation of future state (TO-BE) processes
• Produce clear process maps aligned to project requirements
• Ensure process changes are understood, practical, and aligned to business outcomes
• 5. Stakeholder & End User Communication
• Act as a key point of contact between project teams and end users
• Communicate requirements, changes, and updates in a clear and structured manner
• Support user understanding of changes and gather feedback where needed
• Build strong relationships across operational and delivery teams
• 6. Progress & Status Reporting (Primary Focus)
• Provide structured updates on project progress, risks, and blockers
• Produce regular status reporting for initiatives (excluding those led directly by senior leadership)
• Ensure transparency of delivery status across stakeholders
• Escalate risks and issues appropriately

Skills & Experience

• Core Skills
• Strong requirement gathering and documentation capability
• Excellent attention to detail and document quality
• Experience coordinating testing and managing test artefacts
• Strong stakeholder communication skills
• Structured and organised approach to delivery
• Technical / Tools (Desirable)
• Experience with process mapping tools (Visio, Lucidchart, etc.)
• Familiarity with Excel-based tracking (test logs, RAID logs, etc.)
• Experience working in project or change environments
• Key Behaviours
• Highly organised and delivery-focused
• Proactive and able to work independently across multiple initiatives
• Confident engaging with stakeholders at all levels
• Detail-oriented, with a strong focus on quality and accuracy
• Able to manage multiple priorities in a fast-paced environment
• Success Measures
• High-quality, consistent documentation across all projects
• Clear, validated requirements with minimal rework
• Testing delivered in a structured, coordinated manner
• Strong stakeholder feedback on communication and clarity
• Accurate and timely progress reporting

For more information please apply online or contact Dan Hurley.