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For Companies At a Glance
- Tasks: Provide top-notch customer service and support to clients in the insurance sector.
- Company: Dynamic insurance company with a focus on meritocracy and growth.
- Benefits: Negotiable salary, 25 days holiday, pension, and professional development opportunities.
- Why this job: Join a growing team and make a real impact in customer service.
- Qualifications: 12 months of customer service experience; insurance knowledge is a plus.
- Other info: Collaborative environment with a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Location: Southport (on-site)
This is a great opportunity to become a valued member of our Insurance team based in Southport. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong customer service skills to ensure we maximise business opportunities. You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here.
About You
The successful applicants should have at least 12 months customer service experience. Insurance experience is desirable, but this is not essential and product training will be provided. You’ll be a good communicator and have strong numerical and verbal skills.
The day to day
- Provide support to business clients on the most suitable levels of cover to cater for their individual insurance requirements.
- Manage and maintain relationships with existing clients to ensure a successful customer journey.
- Negotiate terms and quotations for MTA’s.
- Highlight appropriate additional products which align to their needs.
- Develop strong relationships with Insurers and Underwriters, understanding appetites, classes and specific niche sectors.
What’s On Offer
A negotiable basic salary + all the normal benefits (25 days holiday, + Bank holidays, Pension, DIS, Flex Benefits, company share save scheme). A collaborative and engaging environment which is fully supportive of ongoing professional development.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Administrative Assistant employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your customer service skills effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant achievements to show us you're the right fit for our team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join our Insurance team. Share specific examples of how you've provided excellent customer service in the past, and let your personality shine through!
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application is clear and concise. Use proper grammar and spelling, and make it easy for us to see your enthusiasm for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Brown & Brown UK
✨Know Your Customer Service Skills
Make sure you can clearly articulate your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role heavily relies on strong customer service skills.
✨Research the Insurance Industry
Even if you don’t have direct insurance experience, it’s crucial to understand the basics of the industry. Familiarise yourself with common terms and concepts so you can engage in meaningful conversations during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Showcase Your Communication Skills
As a potential Administrative Assistant, strong communication is key. Practice clear and concise responses to common interview questions, and don’t forget to listen actively. This will demonstrate your ability to communicate effectively with clients and colleagues.
