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For Companies At a Glance
- Tasks: Assist clients with personal insurance needs and manage renewals and new business.
- Company: Join Brown & Brown UK, a reputable broker known for its supportive culture.
- Benefits: Enjoy a negotiable salary, bonuses, and various perks like pension and holiday discounts.
- Why this job: Be part of a friendly team in a stable environment focused on professional growth.
- Qualifications: Customer service experience or insurance knowledge is preferred; strong communication skills are essential.
- Other info: This is an entry-level, full-time position with opportunities for training and development.
The predicted salary is between 28800 - 43200 £ per year.
We are currently looking for a Personal Lines Insurance Adviser to join the successful and experienced team based out of the Bridgwater office location. The Personal Lines Insurance Adviser is central to the local region and alongside the team will deal with all sizes including more technical personal insurances. Access to various, sometimes unique market wordings and online underwriting systems will give you a strong position in finding the most appropriate insurances to suit clients' demands and needs.
The position provides advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements. This is a long term and progressive opportunity with a stable and reputable broker. If you are keen on working in a professional, friendly and happy environment this position will suit you.
The Day To Day
- Meet and deliver against agreed Renewal Retention or New Business Targets, contributing towards the team's overall targets & KPI’s.
- Ensure you carry out thorough pre-renewal reviews with your clients annually.
- Conduct a full market review for your client and offer the most suitable policy and product.
- Invite all Personal Lines policies within good time, in line with our operational guidance of 21 days prior to the renewal date.
- Ensure policies are renewed, on or before the renewal date.
- Complete all roles and tasks as required by your line manager, ensuring all operational priorities and rules, procedures and policies for risk and compliance are adhered to.
- Manage and prioritise your tasks to keep them up to date and not overdue.
- Identify and discuss with your clients cross-sell opportunities.
- Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year-end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time.
- Adherence to our Training & Competency scheme and pass audits.
- Keep up to date with Continuous Professional Development Plan (CPD).
- As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives.
What’s On Offer
- Negotiable basic salary + bonus.
- Wide range of additional addon benefits and discounts (Pension, Holiday etc).
Your Experience
- Customer service or insurance related knowledge.
- Handling new enquiries, renewals and adjustments.
- Ability to take responsibility for own performance.
- Strong verbal and written communication.
- Willingness to learn and develop.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Personal Lines Advisor employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Lines Advisor
✨Tip Number 1
Familiarise yourself with the specific types of personal lines insurance that Brown & Brown UK offers. Understanding the nuances of these products will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Brown & Brown UK on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role focuses heavily on client interaction, having specific examples ready will showcase your ability to handle inquiries and build relationships effectively.
✨Tip Number 4
Stay updated on industry trends and regulatory changes in the insurance sector. This knowledge will not only help you in the interview but also position you as a knowledgeable candidate who is proactive about their professional development.
We think you need these skills to ace Personal Lines Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or insurance. Emphasise any roles where you've handled new enquiries, renewals, or adjustments, as these are key aspects of the Personal Lines Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your commitment to providing excellent customer service. Mention specific skills that align with the job description, such as strong communication abilities and a willingness to learn.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as attention to detail, the ability to manage tasks effectively, and experience with compliance and regulatory requirements. Use examples from your past experiences to illustrate these skills.
Show Enthusiasm for Continuous Learning: Express your eagerness to engage in training and professional development. Mention any relevant courses or certifications you have completed, and your commitment to keeping up with Continuous Professional Development (CPD) in the insurance field.
How to prepare for a job interview at Brown & Brown UK
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of personal lines insurance. Understand the different types of policies and coverages available, as well as any recent changes in regulations that might affect clients. This will show your potential employer that you're serious about the role.
✨Demonstrate Customer Service Skills
Since this role is heavily focused on client interaction, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled inquiries or resolved issues, highlighting your ability to communicate effectively and build relationships.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations, such as a dissatisfied client or a complex insurance query. Practising these responses can help you feel more confident and articulate during the interview.
✨Show Enthusiasm for Continuous Learning
The job description mentions the importance of ongoing training and development. Be ready to express your willingness to learn and grow within the company. Discuss any relevant courses or certifications you’ve completed, and how you plan to keep up with industry trends.
