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For Companies At a Glance
- Tasks: Support Account Executives by assisting clients with renewals and documentation queries.
- Company: Join a 50-year-old company known for exceptional client service and a supportive culture.
- Benefits: Enjoy a negotiable salary, standard benefits, and a focus on staff development.
- Why this job: Be part of a passionate team that values customer satisfaction and personal growth.
- Qualifications: Ideal candidates have a background in Commercial Insurance and strong communication skills.
- Other info: This is an entry-level, full-time position based in Leeds.
The predicted salary is between 28800 - 43200 £ per year.
We’re expanding our team and looking to appoint a Commercial Account Handler to support our Account Executives and Directors with the smooth servicing of our clients across the region. Our team is passionate about delivering high levels of service to all of our clients as we have been for the last 50 years.
On a Day To Day Basis You’ll Be:
- Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products
- Ensuring documentation and systems are accurate
- Working in a compliant and timely manner on all cases
- Liaising with both internal and external stakeholders
What’s On Offer:
- A fantastic team environment within a business that loves looking after clients and continually goes the extra mile to ensure fantastic service
- A negotiable starting salary with regular 1-2-1’s coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff and clients
Your Experience:
- Ideally you’ll have a solid grounding in Commercial Insurance with working knowledge of Liability, Property, Motor and Commercial Combined
- You’ll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Acturis in an ideal world)
- Comfortable in dealing with customer enquiries via phone, face to face and email
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Commercial Account Handler employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with the key aspects of Commercial Insurance, especially Liability, Property, and Motor. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Practice your communication skills, as you'll need to liaise with various stakeholders. Consider role-playing scenarios where you handle customer enquiries to build your confidence.
✨Tip Number 3
Get comfortable with using software like Word, Excel, and ideally Acturis. Familiarity with these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Network with professionals in the insurance industry, especially those who work in account handling. They can provide insights and may even refer you to opportunities within their companies.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Commercial Account Handler. Familiarise yourself with tasks like assisting clients with renewals and liaising with stakeholders.
Tailor Your CV: Highlight relevant experience in commercial insurance, especially in areas like Liability, Property, and Motor. Use specific examples to demonstrate your skills in customer service and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high levels of service. Mention how your background aligns with the company's culture of going the extra mile for clients.
Proofread Your Application: Ensure your application is free from errors. A well-presented CV and cover letter reflect your attention to detail, which is crucial for the role.
How to prepare for a job interview at Brown & Brown UK
✨Know Your Insurance Basics
Make sure you have a solid understanding of Commercial Insurance, especially in areas like Liability, Property, and Motor. Brush up on key terms and concepts so you can confidently discuss them during the interview.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, whether over the phone, face-to-face, or via email.
✨Demonstrate Your Customer Service Mindset
The company values high levels of service, so be ready to share experiences where you went the extra mile for a customer. Highlight your commitment to client satisfaction and how you handle inquiries and issues.
✨Familiarise Yourself with Relevant Software
If you have experience with Word, Excel, or broking platforms like Acturis, mention it! If not, consider doing a quick tutorial to show your willingness to learn and adapt to their systems.
