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For Companies At a Glance
- Tasks: Manage client accounts, negotiate premiums, and ensure excellent customer service.
- Company: Join one of Brown & Brown's fastest growing retail insurance brokers in Newport.
- Benefits: Enjoy a negotiable salary, pension, discounts, and holiday perks.
- Why this job: Great opportunity for self-starters to grow in a supportive, meritocratic culture.
- Qualifications: Experience in commercial insurance broking and strong customer service skills required.
- Other info: We value diversity and are an Equal Opportunity Employer.
The predicted salary is between 30000 - 42000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Position – Commercial Account Handler
Location – Newport, Wales
Salary – Negotiable
We are currently looking for a Commercial Account Handler to join the established and welcoming broking team in Newport.
Newport are one of Brown & Brown’s fastest growing retail insurance brokers with a strong record of providing support and success for all that join them.
The position will require servicing of client accounts (SME to Corporate) within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.
Experience of working as an insurance Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness.
This is a good long term opportunity that will suit a Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities.
The Day To Day
- To manage, grow and be fully responsible for an account of clients & policies
- To generate revenue and provide a professional and efficient service to all customers through the promotion and recommendation of products in accordance with customer needs and demands, whilst ensuring full FCA compliance.
- Fully analyse a client’s current insured and uninsured risks, and where any uninsured risks are identified offer appropriate products and solutions.
- Management of premium payment, finance agreements and overall credit control
- Effectively manage aged debt
- Preparation of market submissions to insurers and policy presentations to clients
- Negotiate policy terms, conditions, premium and income with both insurers and clients
- Review market results, analyse information gathered and undertake sufficient research, to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover
- Accountability for delivering excellent customer service and retention for all customers, ensuring achievement of compliant operations with FCA rules and internal policies and procedures
- To regularly propose to clients ideas and proposals that they could follow to improve overall sales performance.
- Maintain appropriate, regular contact with existing clients, to ensure that their insurance requirements continue to be met
- Maintain a proactive approach at all times in seeking to maximise business opportunities with existing and potential new clients
- Securing cross selling business and referrals
- Provide new business quotations for all classes of general insurance on request, providing relevant advice, information and guidance
- Take instructions from new clients, ensuring cover commences at the correct time, all relevant paperwork is completed, premium is collected and relevant records and diary entries are created
- Negotiation and presentation to insurers in order to secure most appropriate cover for the client
What’s On Offer
- Negotiable salary package
- Additional benefits (e.g. Pension, Death in Service, Discounts, Holiday)
Your Experience
- Relevant commercial insurance broking industry experience.
- Handle new business, renewals and mta’s for a range of insurance risks
- Knowledge of company industry types and operating conditions
- Ability to develop and maintain client relationships
- Excellent interpersonal, written and verbal communication skills
- Pro-active and self-motivated
- Planning and organisation skills to meet deadlines
- Attention to detail
- Co-operative and supportive team player
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. #J-18808-Ljbffr
Account Handler employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the latest trends in the insurance market. Understanding current market conditions and emerging risks will not only help you in interviews but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work as Account Handlers. Attend industry events or join relevant online forums to gain insights and make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlight your negotiation skills and any successful outcomes you've achieved, as this will showcase your capability for the role.
✨Tip Number 4
Research StudySmarter and our company culture thoroughly. Being able to articulate why you want to work with us and how you align with our values will set you apart from other candidates during the interview process.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance broking industry. Emphasise your skills in customer service, negotiation, and account management, as these are crucial for the Account Handler role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company culture. Mention specific examples of how you've successfully managed client accounts or negotiated with insurers in the past.
Highlight Relevant Skills: In your application, clearly outline your skills related to the position, such as your ability to analyse risks, manage premium payments, and maintain client relationships. Use bullet points for clarity.
Show Enthusiasm for the Role: Convey your passion for the insurance industry and your eagerness to contribute to the team at Newport. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at Brown & Brown UK
✨Showcase Your Insurance Knowledge
Make sure to brush up on your commercial insurance knowledge before the interview. Be prepared to discuss different types of insurance products and how they apply to various industries, as this will demonstrate your expertise and understanding of the role.
✨Demonstrate Your Customer Service Skills
Since the role requires excellent customer service, think of specific examples from your past experience where you successfully managed client relationships or resolved issues. This will help illustrate your ability to provide a professional and efficient service.
✨Prepare for Negotiation Scenarios
Given that negotiation is a key part of the job, consider preparing for potential negotiation scenarios. Think about how you would approach discussions with underwriters or clients regarding premiums and policy terms, and be ready to articulate your strategies.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to client management or how they support their team’s professional development, which can reflect your commitment to growth within the company.
