Commercial Account Handler in East Grinstead

Commercial Account Handler in East Grinstead

East Grinstead Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Assist clients with renewals and new business, ensuring outstanding service and relationship management.
  • Company: Join Green Insurance, part of Brown & Brown UK, with a supportive and dynamic culture.
  • Benefits: Negotiable salary, flexible benefits, professional qualifications support, and a share save scheme.
  • Why this job: Be part of a passionate team that values client care and personal growth.
  • Qualifications: 2+ years in Account Handling, ideally Cert CII qualified, with strong communication skills.
  • Other info: Hybrid working available and opportunities for career progression.

The predicted salary is between 36000 - 60000 £ per year.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Green Insurance, a key part of Brown & Brown UK, have been providing insurance services and advice for business and private clients for over 40 years. With offices throughout Kent and Sussex, we offer a wide range of insurance services for commercial organisations, including specialised trades, and families, homes and valued possessions of private clients.

As part of their ongoing commitment to looking after their clients and team we are looking to appoint a Commercial Account Handler, working out of our head office in Bexhill. The new hire will help ensure that workloads remain balanced and clients receive the service level they are used to.

This role is designed to assist clients with day to day requirements (MTA's, document queries, SME renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations.

The day to day:

  • Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them
  • Proactively develop a pipeline of referrals from existing clients to obtain new business
  • Working with clients to expand and develop their coverage to ensure they have the right cover
  • Liaising with the broking and support team to ensure all documentation is accurate
  • Actively negotiating with Underwriters as required to secure the best terms
  • Working in a compliant and timely manner on all cases.
  • Ensuring Retention levels and income targets are achieved.
  • Working with the regional management team to achieve business objectives and support with the development of colleagues

What's on offer:

  • A highly passionate and motivated team that look after each other as well as their clients
  • A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme.
  • Full support (including funding) for professional qualifications (post probation)

About you:

  • You’ll have 2+ years’ experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Commercial Combined, Business Interruption, Material Damage and Liability)
  • Ideally, you’ll be Cert CII Qualified and be looking to progress within a client focused organisation
  • A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills coupled with a keen eye for detail.
  • Previous experience with Acturis is highly beneficial
  • Able to interpret policy wordings and draw accurate conclusions
  • A full driving licence would be beneficial for future client visits

For more information please apply online or contact Daniel Hurley. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Commercial Account Handler in East Grinstead employer: Brown & Brown Insurance

At Green Insurance, we pride ourselves on fostering a meritocratic culture that values self-starters and prioritises exceptional customer service. Located in East Grinstead, our passionate team enjoys a supportive work environment with flexible hybrid working options, competitive salaries, and comprehensive benefits, including professional development funding to help you grow your career. Join us to be part of a dedicated team that not only cares for clients but also invests in the well-being and advancement of its employees.
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Contact Detail:

Brown & Brown Insurance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler in East Grinstead

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at Green Insurance. A friendly chat can sometimes lead to a referral, which is golden when it comes to landing that Commercial Account Handler role.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. Since they value self-starters and customer commitment, think of examples from your past experiences that showcase these traits. We want to see how you can fit into their passionate team!

✨Tip Number 3

Practice your communication skills! As a Commercial Account Handler, you'll need to manage relationships with clients and stakeholders. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!

We think you need these skills to ace Commercial Account Handler in East Grinstead

Account Handling
Commercial Motor Fleet Insurance
Communication Skills
Interpersonal Skills
Stakeholder Management
Organisational Skills
IT Skills
Attention to Detail
Negotiation Skills
Policy Interpretation
Client Relationship Management
Business Development
Cert CII Qualification
Experience with Acturis

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Commercial Account Handler role. Highlight your experience in account handling, especially with Commercial Motor Fleet and related lines. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Remember, we love self-starters who are committed to excellent customer service.

Showcase Your Skills: Don’t forget to showcase your communication and organisational skills in your application. We value attention to detail and the ability to manage relationships, so give us examples of how you've excelled in these areas.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our passionate team!

How to prepare for a job interview at Brown & Brown Insurance

✨Know Your Stuff

Make sure you brush up on your knowledge of commercial insurance, especially around Commercial Motor Fleet and associated lines. Familiarise yourself with common terms and policies, as well as the specific services offered by the company. This will show that you're genuinely interested and prepared.

✨Showcase Your Communication Skills

Since this role requires high-level communication, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with clients or stakeholders in the past. This will help demonstrate your interpersonal skills during the interview.

✨Prepare Questions

Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!

✨Highlight Your Achievements

Be ready to discuss your previous experience in account handling, particularly any successes you've had in managing client relationships or achieving retention targets. Use specific metrics or examples to illustrate your impact, as this will make your contributions more tangible.

Commercial Account Handler in East Grinstead
Brown & Brown Insurance
Location: East Grinstead
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