At a Glance
- Tasks: Assist clients with renewals and build strong relationships to maximise retention.
- Company: Join a leading insurance brokerage with a supportive team culture.
- Benefits: Negotiable salary, health benefits, and professional development support.
- Other info: Dynamic work environment with excellent career growth opportunities.
- Why this job: Be part of a growing team making a real impact in client care.
- Qualifications: Experience in commercial insurance and strong communication skills required.
The predicted salary is between 30044 - 35005 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Location: Leicester
Package: Negotiable + Benefits
We’ve been looking after our clients for over 25 years and we’re looking to add to the team to ensure our clients have the best advice possible on hand at all times. Our growth and retention rates are fuelled by our people, so we want to look after them and make sure they can do what they do best – look after clients. This role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region.
Accordingly, we’d be interested in talking to Account Handlers who are comfortable in dealing with a broad range of small and medium sized clients or Personal Lines account handlers who are looking to step up.
On a day-to-day basis you’ll be:
- Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products
- Working closely with the account executives on larger cases
- Building strong relationships with clients and insurers to maximise retention levels
- Ensuring documentation and systems are accurate
- Working in a compliant and timely manner on all cases
- Liaising with both internal and external stakeholders
Your experience:
- You’ll have a solid grounding in commercial and with exposure to the main commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions
- Your skill set should include strong communication (both written and verbal), negotiation, relationship and stakeholder management, IT and influencing skills coupled with an eye for detail
- You should also be comfortable in dealing with customer enquiries via phone, face to face and email
What’s on offer:
Fantastic team environment within a business that is growing at over 20% year on year and some excellent career prospects. A negotiable starting salary with regular 1-2-1’s coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff. Full support for professional qualifications.
Teammate Benefits & Total Well‐Being
At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well‐being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada was recognized as one of the Best WorkplacesTM in Canada and a Best WorkplaceTM with Most Trusted Executive Teams by Great Place to Work, the global authority on workplace culture. These recognitions are based entirely on confidential employee feedback across Great Place to Work CertifiedTM organizations in Canada.
Our programs are designed to help you thrive at work and in life.
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; Retirement and savings programs, including RRSP with company match, TFSA options
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more
The Power to Be Yourself
Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we are steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.
We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.
We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
Senior SME Account Handler employer: Brown & Brown, Inc.
At Brown & Brown, we pride ourselves on fostering a vibrant team culture that prioritises personal and professional growth. Located in Leicester, our company offers competitive salaries, comprehensive benefits, and a commitment to employee well-being, ensuring that our teammates thrive both at work and in life. With a strong focus on meritocracy and collaboration, we empower our staff to excel in their roles while providing ample opportunities for career advancement within a rapidly growing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior SME Account Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Brown & Brown, Inc.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Brown & Brown, Inc.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior SME Account Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Brown & Brown, Inc..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Brown & Brown, Inc.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Brown & Brown, Inc.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Brown & Brown, Inc. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Brown & Brown, Inc., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Brown & Brown, Inc.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
