At a Glance
- Tasks: Review and manage claims, ensuring top-notch client care.
- Company: Join a leading insurance brokerage with a supportive culture.
- Benefits: Negotiable salary, flexible benefits, and professional development opportunities.
- Other info: Diverse team environment with a focus on collaboration and integrity.
- Why this job: Make a real difference in clients' lives while growing your career.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking to add a Claims Support Technician to our team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.
The day to day:
- Reviewing incoming new claims and emails with a view to extracting relevant data and information in order to add new claims to our claims system
- Correctly upload claim related emails
- Set tasks for claims advisors
- Ensure all documentation and systems are kept up to date and accurate
What’s on offer:
- An excellent working environment where looking after our clients is prioritised
- A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)
- Flexible Benefits (including holiday purchase, dental cover etc) and access to the annual company share save scheme (both post probation)
- An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation)
Your Experience:
- Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
- Good time management and ability to prioritise work
- Previous experience of insurance claims administration would be beneficial but not essential as training will be provided
- Knowledge of Acturis or similar broking / claims systems would be highly beneficial
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Claims Support Technician employer: Brown & Brown, Inc.
At Brown & Brown, we pride ourselves on fostering a collaborative and supportive work environment in Rawdon, where our Claims Support Technicians play a vital role in delivering exceptional client care. With a strong emphasis on professional development, flexible benefits, and a culture built on trust and teamwork, we empower our employees to thrive and grow within the company while making a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Support Technician
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Brown & Brown, Inc.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Brown & Brown, Inc.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Support Technician
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Brown & Brown, Inc..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Brown & Brown, Inc.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Brown & Brown, Inc.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Brown & Brown, Inc. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Brown & Brown, Inc., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Brown & Brown, Inc.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
