Claims Handler in Burnley

Locations: Burnley, England, United Kingdom

Time type: Full time

Posted on: Posted 2 Days Ago

Job requisition id: R26_0000000895

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We’re strengthening our Claims function within our Burnley hub to ensure we continue to provide outstanding service to our clients and colleagues. You’ll be responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters.

• Main Point of contact for all general/strategic claims issues.
• To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme.
• Generate additional revenue through claims value added service.
• Understand the clients’ business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service.
• To understand the client’s business and associated insurance risks and exposures.
• To carry out analysis and report on claims experience including executive summaries, ‘what if’ analysis and triangulation etc - leading presentations and delivery to clients.
• Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards.

• A negotiable starting salary with regular 1-2-1’s coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff.
• Full support for professional qualifications.
• Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).

• You’ll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Fleet, EL, PL, Motor, Property and Professions risks.
• Able to communicate and influence effectively at all levels up to and including director level.
• A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.

We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.