At a Glance
- Tasks: Assist the legal team with administrative tasks and client communication in a fast-paced environment.
- Company: Join a leading eviction and housing law specialist with a supportive culture.
- Benefits: Enjoy 23 days holiday, private healthcare, and professional development support.
- Other info: Relaxed dress code and a commitment to diversity and teamwork.
- Why this job: Gain hands-on experience in a dynamic legal setting while making a real impact.
- Qualifications: Strong English, numerical skills, and a passion for excellent customer service.
The predicted salary is between 30000 - 42000 £ per year.
Locations: Borehamwood, England, United Kingdom
Time type: Full time
Posted on: Posted Today
Job requisition id: R26_0000000622
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
You are applying for a role with Landlord Action part of HFIS Limited – the group behind trusted brands such as mydeposits, Total Landlord Insurance, Property Redress, and Hamilton Fraser. HFIS Limited is part of Brown & Brown (Europe) Limited.
Working options: office-based with optional rotational remote working in line with divisional requirements / office based
Working pattern: full time
Working hours: 37.5 (Monday – Friday) hours per week
Reports to: Practice Manager
What we’re looking for:
Our Landlord Action Team is one of the UK’s best-known eviction and housing law specialists and as a Paralegal you will be assisting the legal team with everyday administrative responsibilities, therefore attention to detail and the ability to work in a fast-paced environment is a must. You’ll be working closely with our Caseworkers, so you’ll be a natural at working in a team, cooperating with others and building effective working relationships. As a Paralegal, you’ll be contacting clients, providing updates and answering enquiries, so we need people who are passionate about delivering excellent customer service. This opportunity will provide you with the chance to learn new systems and see what it’s like to work in a busy legal environment, so a can-do attitude is essential.
Some of the things you'll get up to:
- Opening post, scanning and uploading to the correct files using the case management system
- Managing all client enquiries in line with service level agreements
- Maintaining contact with clients throughout the legal process
- Monitoring internal mailboxes, responding and forwarding emails to the correct person(s) when needed and recording on the case management system
- Carrying out billing and invoicing tasks
- Using our case management system to carry out administrative tasks and record information
- Attending legal seminars and events on behalf of Landlord Action
- Carrying out administrative duties requested by the Management Team
We’d like you to have:
- An excellent level of English, together with strong numerical and communication skills
- Excellent customer service skills
- Attention to detail ensuring that high standards of quality are consistently maintained
- Drive and self-determination with the ability to find and implement solutions to problems
- Ability to plan and organise making effective use of time and resources
- Sound knowledge of Microsoft Office packages including Excel, Word and PowerPoint and the ability to learn new systems and processes as required
Benefits:
- 23 days holiday + UK bank holidays
- Life assurance
- Private health care for you and dependents
- Employee assistance programme, including GP line, cashback for treatments, advice line
- Season ticket loan
- Rental deposit loan
- Annual leave purchase scheme
- As part of the HFIS Group, access to discounted personal insurance is available
At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As a teammate you will also benefit from a wide variety of high-quality in-house and external training.
We have a relaxed and friendly environment, and our dress code reflects this. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.
We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
Paralegal in Borehamwood employer: Brown & Brown, Inc.
At HFIS Limited, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. As a Paralegal in Borehamwood, you will benefit from comprehensive training opportunities, a generous holiday allowance, and access to private healthcare, all while working alongside a dedicated team committed to excellence in customer service. Our culture encourages personal growth and collaboration, making it an ideal place for those looking to build a meaningful career in the legal field.
StudySmarter Expert Advice🤫
We think this is how you could land Paralegal in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your communication skills! As a Paralegal, you'll be dealing with clients and colleagues regularly. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at Landlord Action.
We think you need these skills to ace Paralegal in Borehamwood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Paralegal role. Highlight relevant experience and skills that match what we're looking for, like attention to detail and customer service. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Remember, we love self-starters who are committed to doing what's best for our customers.
Showcase Your Communication Skills:Since you'll be dealing with clients and colleagues, it's crucial to demonstrate your strong communication skills in your application. Use clear and concise language, and don't forget to proofread for any errors—attention to detail is key!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, it shows you're keen on joining our team at Landlord Action!
How to prepare for a job interview at Brown & Brown, Inc.
✨Know Your Stuff
Before the interview, make sure you understand the basics of eviction and housing law. Brush up on relevant legislation and be ready to discuss how it applies to the role. This shows your commitment and helps you stand out.
✨Show Off Your Customer Service Skills
Since you'll be dealing with clients regularly, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone.
✨Demonstrate Team Spirit
The role requires working closely with Caseworkers, so be ready to talk about your experience in team settings. Share examples of how you've collaborated effectively and built strong working relationships.
✨Be Organised and Detail-Oriented
Highlight your organisational skills and attention to detail during the interview. You might want to mention any tools or methods you use to stay organised, especially when managing multiple tasks or deadlines.
