Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch service to customers while maximising sales opportunities.
- Company: Join a growing Personal Lines Insurance team in Colwyn Bay.
- Benefits: Enjoy a negotiable salary, bonuses, and flexible benefits after probation.
- Why this job: Build a rewarding career in a supportive environment with ongoing training.
- Qualifications: 12 months of sales or customer service experience is preferred; insurance knowledge is a plus.
- Other info: Work Monday to Friday with no shifts in a professional setting.
The predicted salary is between 28800 - 43200 £ per year.
This is a great opportunity to become a valued member of our Personal Lines Insurance team based in Colwyn Bay. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities.
You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here.
About you:
The successful applicants should have at least 12 months sales or customer service experience. Insurance experience is desirable, but this is not essential and product training will be provided. You'll be a good communicator and have strong numerical and verbal skills.
The day to day:
- Deliver excellent customer service to all customers
- Uphold the company's mission statement and values
- Responsible for the achievement of individual income target
- The achievement of new business case count and retention targets
- Maximising sales opportunities by proactively selling and securing additional business
- Raising underwriting concerns and rating risks appropriately
- Accurately complete administrative tasks such as post, diary as well as account and insurer queries
- Securing a consistent pass rate on all call observations
- Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process
- Liaise and build relationships with insurers and customers - both internally and externally
- General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service
The Rewards:
A negotiable basic salary coupled with a bonus structure that will add significantly to this, a benefits package that includes all the normal pieces (Pension, Holidays, DIS, Share Save) and access to a wider flexible benefits package once you've completed your probation. An adult working environment on a Monday to Friday basis with no shifts. Full support for ongoing development, with regular training and development available and funding available for professional qualifications.
Personal Lines Sales Executive employer: Brown & Brown (Europe)
Contact Detail:
Brown & Brown (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Lines Sales Executive
✨Tip Number 1
Familiarise yourself with the insurance industry, especially personal lines. Understanding common products and customer needs will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your sales pitch! Since strong sales skills are crucial for this role, prepare to demonstrate your ability to sell a product or service effectively during the interview.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've resolved issues or improved customer satisfaction in previous roles. This will highlight your suitability for the position.
✨Tip Number 4
Network with current employees or professionals in the insurance field. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Personal Lines Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales and customer service experience, especially any relevant achievements. Use specific examples that demonstrate your strong communication and numerical skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with their requirements, particularly your ability to deliver excellent customer service and maximise sales opportunities.
Highlight Relevant Experience: If you have insurance experience, be sure to mention it. If not, focus on your transferable skills from previous roles in sales or customer service that would make you a great fit for this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brown & Brown (Europe)
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you successfully closed deals or exceeded targets, as this role heavily relies on strong sales and negotiation skills.
✨Demonstrate Customer Service Excellence
Since the role focuses on providing excellent service, think of instances where you went above and beyond for a customer. Be ready to explain how you handle complaints and ensure customer satisfaction.
✨Familiarise Yourself with Insurance Basics
While insurance experience isn't essential, having a basic understanding of personal lines insurance can set you apart. Research common terms and concepts to show your enthusiasm and willingness to learn.
✨Prepare Questions About the Company
Show your interest in the company by preparing thoughtful questions. Ask about their growth plans, team dynamics, or training opportunities. This demonstrates that you're not just looking for any job, but are genuinely interested in being part of their team.
